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For Companies At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a prestigious beauty brand with a focus on diversity and growth.
- Benefits: Competitive pay, excellent training, and career advancement opportunities.
- Why this job: Kickstart your retail career in a dynamic environment with a passion for beauty.
- Qualifications: Retail experience, coaching skills, and a flair for customer service.
- Other info: Flexible hours and a vibrant team culture await you!
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast-paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
M&S Leeds Briggate Estee Lauder Counter Manager employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M&S Leeds Briggate Estee Lauder Counter Manager
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on M&S and Estee Lauder. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your supervisory and coaching skills, as well as your passion for retail. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Since you're applying for a role in cosmetics, make sure your appearance reflects the brand's image. A polished look not only boosts your confidence but also shows that you understand the importance of presentation in retail.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace M&S Leeds Briggate Estee Lauder Counter Manager
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for the beauty industry shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about the role and the chance to inspire others in a fast-paced retail environment.
Highlight Your Coaching Skills: Make sure to emphasise your experience in coaching and mentoring others. We love candidates who can demonstrate how they've helped their team achieve sales and customer service targets. Share specific examples that showcase your leadership style!
Be Authentic and Personal: We value authenticity, so don’t be afraid to let your personality come through in your application. Use a friendly tone and share your unique experiences that relate to providing exceptional customer service. This will help us see how you connect with customers.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Estee Lauder.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Estee Lauder's product range. Understand their key features and benefits, as well as any current promotions. This will not only show your passion for the brand but also help you answer questions about customer service and sales strategies.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or mentored team members in the past. Think about specific situations where your guidance led to improved performance or sales. This will demonstrate your ability to lead and develop others, which is crucial for the Assistant Counter Manager role.
✨Demonstrate Your Customer Service Expertise
Be ready to discuss your approach to providing exceptional customer service. Share stories that highlight your ability to connect with customers and create personalised experiences. This will align perfectly with the company’s focus on authentic customer interactions.
✨Familiarise Yourself with Retail Operations
Brush up on your knowledge of retail operations, including inventory management and cash reconciliation. Be prepared to discuss how you’ve handled these tasks in previous roles, as this will show your readiness to manage the counter effectively.