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For Companies At a Glance
- Tasks: Lead the sales team and ensure smooth store operations while providing exceptional customer service.
- Company: Join a vibrant cosmetics brand that values diversity and creativity.
- Benefits: Competitive pay, excellent training, and opportunities for career growth.
- Other info: Flexible hours with opportunities to work during events and weekends.
- Why this job: Be a key player in a dynamic environment and inspire others to excel.
- Qualifications: Retail experience, strong coaching skills, and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.
Responsibilities
- Use retail and cash handling experience to carry out start and end of day cash reconciliation.
- Have responsibility for opening and closing the store on a rota basis.
- Provide coaching and mentoring to the sales team.
- Support store performance and customer service targets.
- Work retail hours including days, nights, weekends and special events.
Qualifications
- Proven retail experience preferably within cosmetics.
- Ability to provide inspirational, authentic and personalized customer service.
- Previous retail operations experience including cash reconciliation and opening/closing the store is desirable.
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
- Experience with retail point‑of‑sale software.
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Benefits
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Le Labo FSS Edinburgh Key Holder 15 hours over 3 days employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Le Labo FSS Edinburgh Key Holder 15 hours over 3 days
✨Tip Number 1
Get to know the company! Research Le Labo and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role focuses on providing inspirational and personalised service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Network with current employees if you can! Reach out on LinkedIn or through mutual connections to get insights about the store environment and what they value in a Key Holder. This insider info can give you an edge.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it there. It shows initiative and helps us keep track of your application more efficiently.
We think you need these skills to ace Le Labo FSS Edinburgh Key Holder 15 hours over 3 days
Some tips for your application 🫡
Show Your Retail Experience: Make sure to highlight your retail experience, especially in cosmetics. We want to see how you've handled cash reconciliation and store operations before, so don’t hold back on those details!
Emphasise Coaching Skills: Since the role involves mentoring the sales team, let us know about your coaching experiences. Share examples of how you've inspired others to achieve their targets – we love a good success story!
Be Authentic: We’re all about authentic customer service, so reflect that in your application. Use your own voice and style to show us how you connect with customers and create memorable experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and keep everything organised. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Retail Stuff
Make sure you brush up on your retail experience, especially in cosmetics. Be ready to share specific examples of how you've handled cash reconciliation and opened or closed a store. This will show that you understand the operational side of things.
✨Show Off Your Coaching Skills
Since the role involves mentoring the sales team, think of times when you've successfully coached someone. Prepare to discuss your approach to leading by example and how you've inspired others to meet sales and customer service targets.
✨Be Ready for Customer Service Scenarios
Prepare for questions about providing personalised customer service. Think of situations where you went above and beyond for a customer and how you can model that behaviour for your team. Authenticity is key!
✨Flexibility is Your Friend
The job requires working various hours, so be prepared to discuss your availability. Show that you're adaptable and willing to work during busy periods, including weekends and special events. This will demonstrate your commitment to the role.