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- Tasks: Support the Store Manager and lead the sales team to deliver exceptional customer service.
- Company: Join a leader in prestige beauty with a diverse and inclusive culture.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career.
- Why this job: Kickstart your supervisory career in a dynamic retail environment.
- Qualifications: Retail experience and a passion for inspiring others.
- Other info: Flexible hours and opportunities for personal development.
The predicted salary is between 12 - 15 £ per hour.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis. If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalised customer service
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Le Labo FSS Battersea - 3 days per week 22.5 hours - Key Holder employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Le Labo FSS Battersea - 3 days per week 22.5 hours - Key Holder
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Le Labo and their values. This will help you connect with the team and show that you're genuinely interested in being part of their dynamic environment.
✨Tip Number 2
Practice your coaching skills! Since the role involves mentoring others, think of examples from your past where you've successfully led a team or helped someone improve. Be ready to share these stories during your interview to demonstrate your leadership potential.
✨Tip Number 3
Show off your customer service flair! Prepare to discuss how you've provided exceptional service in previous roles. Think about specific situations where you went above and beyond for a customer, as this will highlight your ability to deliver the authentic and personalised service Le Labo values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at Le Labo. Let’s get you that interview!
We think you need these skills to ace Le Labo FSS Battersea - 3 days per week 22.5 hours - Key Holder
Some tips for your application 🫡
Show Your Retail Flair: Make sure to highlight your retail experience, especially in cosmetics. We want to see how you've provided that inspirational and authentic customer service in your previous roles.
Be a Coach at Heart: If you've had any supervisory experience, let us know! Share examples of how you've coached or mentored others to hit their sales targets. We love seeing those leadership skills in action.
Cash Handling Know-How: If you've got experience with cash reconciliation or opening and closing stores, don’t forget to mention it! It’s a big plus for us and shows you’re ready for the responsibilities of a Key Holder.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and ensures you don’t miss out on this fantastic opportunity!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Familiarise yourself with the latest trends and products from Le Labo. This will not only show your passion for the brand but also help you answer questions about customer service and sales strategies.
✨Show Off Your Coaching Skills
Since the role involves mentoring and coaching, think of examples from your past experiences where you've successfully led a team or helped someone improve. Be ready to discuss how you can inspire others to provide that authentic customer service the company values.
✨Demonstrate Cash Handling Confidence
Even if you haven't had direct experience with cash reconciliation, be prepared to talk about any relevant experiences. Highlight your attention to detail and reliability, as these traits are crucial when handling cash and opening/closing the store.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle difficult customer situations or motivate a team member who is struggling. Practising these scenarios can help you articulate your thoughts clearly and confidently.
