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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join The Estée Lauder Companies Inc., a leader in prestige beauty.
- Benefits: Enjoy competitive pay, training, and diverse career opportunities.
- Why this job: Be the CEO of your store and make a real impact in retail.
- Qualifications: Retail management experience, strong leadership, and business planning skills required.
- Other info: Flexible hours and a chance to grow within the beauty industry.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment.
This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:- Proven retail management/assistant retail management experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Le Labo Battersea Flagship Store Manager employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Le Labo Battersea Flagship Store Manager
✨Tip Number 1
Familiarise yourself with Le Labo's brand values and product offerings. Understanding their unique selling points will help you demonstrate your passion for the brand during interviews and show how you can effectively lead a team that embodies these values.
✨Tip Number 2
Network within the beauty industry, especially with professionals who have experience in retail management. Attend beauty events or workshops to connect with others and gain insights that could be beneficial for your role as a Store Manager.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in a fast-paced retail environment. Highlight your coaching techniques and how they resulted in improved sales and customer satisfaction, as this is crucial for the role.
✨Tip Number 4
Research current trends in the beauty industry and think about how you can incorporate them into your business plan for the store. Being able to present innovative ideas during your interview will set you apart from other candidates.
We think you need these skills to ace Le Labo Battersea Flagship Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience, particularly in cosmetics. Emphasise any leadership roles and specific achievements that demonstrate your ability to meet sales and customer service targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coaching and developing teams. Mention your business planning experience and how it aligns with the role's requirements, demonstrating your understanding of the beauty industry.
Showcase Relevant Skills: In your application, clearly outline your skills in customer relationship management, event execution, and retail operations. Use specific examples to illustrate how you've successfully led teams and managed store performance.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a retail management position.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and development.
✨Understand the Brand and Products
Familiarise yourself with Le Labo's product range and brand ethos. Being able to discuss their unique offerings and how they stand out in the beauty industry will show your genuine interest and commitment.
✨Prepare for Business Planning Questions
Expect questions about your experience with business planning and sales targets. Be ready to discuss specific strategies you've implemented in previous roles to drive sales and improve customer service.
✨Demonstrate Customer Relationship Management Skills
Highlight your experience in building and maintaining customer relationships. Share examples of how you've created memorable customer experiences or resolved issues effectively in a retail setting.