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- Tasks: Provide expert skin services and build strong customer relationships.
- Company: Join the prestigious Estée Lauder family at Harrods.
- Benefits: Gain valuable experience in a luxury retail environment.
- Why this job: Be part of a brand that values beauty and customer loyalty.
- Qualifications: NVQ Level 2 or above with beauty retail experience preferred.
- Other info: Fast-paced role with flexible hours and exciting events.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the La Mer, Harrods, Seasonal Retail Expert role at The Estée Lauder Companies Inc.
Responsibilities:
- Provide professional skin services according to customer needs.
- Establish good relationships with customers, follow up on customers' aftersales experience, and enhance customers' loyalty to the Brand.
Qualifications:
- Desirable: NVQ Level 2 or above and minimum 2 years related beauty working experience.
- Candidate with retail experience in prestige cosmetic products and first-class customer service skills will be advantageous.
- Positive working attitude, passionate and with strong sense of responsibilities.
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
La Mer, Harrods, Seasonal Retail Expert 37.5 hours employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land La Mer, Harrods, Seasonal Retail Expert 37.5 hours
✨Tip Number 1
Get to know the brand inside out! La Mer is all about luxury and skincare, so dive into their products and values. This will help you connect with customers and show your passion during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even refer you, which can double your chances of landing that interview.
✨Tip Number 3
Practice your customer service skills! Role-play scenarios where you handle different customer needs and complaints. This will prepare you for those tricky questions in interviews and show you're ready for the fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on any upcoming events or job fairs where you can meet recruiters face-to-face.
We think you need these skills to ace La Mer, Harrods, Seasonal Retail Expert 37.5 hours
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty products shine through! Share any personal experiences or stories that highlight your passion for skincare and cosmetics. We want to see that you’re not just looking for a job, but that you genuinely care about the industry.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in retail and customer service, especially in prestige cosmetics. We appreciate when candidates take the time to align their skills with what we’re looking for!
Be Professional Yet Approachable: While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can build relationships with customers, so showing your friendly side can make a great impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with La Mer’s product range and their unique selling points. This will not only show your passion for the brand but also help you answer questions about how you would promote their products effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Think about how you built relationships with customers and followed up on their experiences. This is crucial for a role that focuses on enhancing customer loyalty.
✨Demonstrate Your Passion for Beauty
Let your enthusiasm for beauty and skincare shine through during the interview. Share what excites you about working in the beauty industry and how you keep up with trends. This will resonate well with the interviewers at The Estée Lauder Companies Inc.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with a difficult customer or upselling a product. Practise your responses to these types of questions so you can demonstrate your problem-solving skills and ability to work in a fast-paced environment.