At a Glance
- Tasks: Lead the sales team and ensure smooth store operations while providing excellent customer service.
- Company: Join a leader in prestige beauty with a diverse and inclusive culture.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career in retail.
- Other info: Flexible hours and a vibrant team atmosphere await you!
- Why this job: Kickstart your supervisory career in a dynamic environment with a focus on personal development.
- Qualifications: Retail experience, strong customer service skills, and a flair for cosmetics.
The predicted salary is between 10 - 12 € per hour.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will have responsibility for opening and closing the store on a rota basis. If you are an ambitious self‑starter, with previous retail experience, looking for your first supervisory experience, then this is the perfect role for you and the first step towards a long‑term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics.
- The ability to provide inspirational, authentic and personalised customer service.
- Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment.
- Previous experience with retail point‑of‑sale software.
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Key Holder - The Cosmetics Company Store - Wembley - 7.5hours/ 1 day employer: The Estée Lauder Companies Inc.
At The Cosmetics Company Store in Wembley, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our commitment to employee growth is evident through our comprehensive training programmes and clear career progression paths, making this role not just a job, but a stepping stone towards a rewarding career in the beauty industry. With competitive benefits and a supportive team environment, we empower our Key Holders to lead with confidence and inspire others to deliver outstanding customer service.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder - The Cosmetics Company Store - Wembley - 7.5hours/ 1 day
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Cosmetics Company Store. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing inspirational and personalised service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your leadership potential! Even if you haven't held a supervisory role before, think about times when you've led a project or helped others succeed. Highlight your coaching and mentoring skills, as they’re key for this position.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Key Holder - The Cosmetics Company Store - Wembley - 7.5hours/ 1 day
Some tips for your application 🫡
Show Off Your Retail Experience:Make sure to highlight your previous retail experience, especially if it's in cosmetics. We want to see how you've handled customer service and cash reconciliation before, so don’t hold back!
Be Authentic:When writing your application, let your personality shine through! We’re looking for someone who can provide authentic and personalised customer service, so show us how you connect with customers.
Highlight Your Leadership Skills:If you’ve had any supervisory experience, make it known! We love seeing examples of how you’ve coached or mentored others to achieve their targets. It’s all about leading by example!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Familiarise yourself with the latest trends and products in the beauty industry. This will not only impress your interviewers but also show that you're genuinely passionate about the role.
✨Show Off Your Coaching Skills
Since the role involves mentoring and coaching, be ready to share examples of how you've successfully led a team or helped someone improve their performance. Think of specific situations where you modelled great customer service or sales techniques.
✨Cash Handling Confidence
As cash reconciliation is part of the job, be prepared to discuss your experience with cash handling. If you have any stories about managing cash in previous roles, share them! It’ll show you’re reliable and trustworthy.
✨Be Ready for Retail Hours
This role requires flexibility with hours, so be upfront about your availability. If you can work evenings and weekends, let them know! Showing that you're adaptable will make you a more attractive candidate.
