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- Tasks: Support the Store Manager and lead the sales team to achieve targets.
- Company: Join a leader in prestige beauty with a diverse culture.
- Benefits: Competitive pay, training, and opportunities for career growth.
- Other info: Flexible hours and a chance to work in a fast-paced setting.
- Why this job: Kickstart your retail career with supervisory experience in a dynamic environment.
- Qualifications: Retail experience, cash handling skills, and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self‑starter, with previous retail experience, looking for your first supervisory experience, then this is the perfect role for you and the first step towards a long‑term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics.
- The ability to provide inspirational, authentic and personalised customer service.
- Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment.
- Previous experience with retail point‑of‑sale software.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Key Holder - The Cosmetics Company Store - Wembley - 7.5 hours/ 1 days employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder - The Cosmetics Company Store - Wembley - 7.5 hours/ 1 days
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Cosmetics Company Store. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing inspirational and personalised service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your leadership potential! Even if you haven't held a supervisory role before, think about times when you've led a project or helped others succeed. Highlighting your coaching and mentoring skills can set you apart as a candidate who’s ready to step up.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that pop up. So, don’t hesitate – get your application in and let’s get you started on this exciting journey!
We think you need these skills to ace Key Holder - The Cosmetics Company Store - Wembley - 7.5 hours/ 1 days
Some tips for your application 🫡
Show Off Your Retail Experience: Make sure to highlight your previous retail experience, especially if it's in cosmetics. We want to see how you've handled customer service and cash reconciliation before, so don’t hold back!
Be Authentic: When writing your application, let your personality shine through! We’re looking for someone who can provide authentic and personalised customer service, so show us how you connect with customers.
Highlight Leadership Skills: If you’ve had any supervisory experience, make it known! We love seeing examples of how you’ve coached or mentored others to achieve their targets. It’s all about leading by example!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you one step closer to joining our team at The Cosmetics Company Store.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Familiarise yourself with the latest trends and products in the beauty industry. This will not only show your passion but also help you answer questions about how you can inspire and lead a sales team.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or mentored others in previous roles. Think about specific situations where you helped someone improve their performance or achieve a target. This will demonstrate your ability to lead by example, which is crucial for the Key Holder position.
✨Cash Handling Confidence
Since cash reconciliation is part of the role, be ready to discuss your experience with cash handling. You might want to prepare a brief overview of how you've managed cash in past jobs, including any challenges you faced and how you overcame them.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a retail environment. Think about how you would handle difficult customer situations or manage a busy store during peak hours. Practising these scenarios can help you articulate your thought process clearly during the interview.