At a Glance
- Tasks: Support the Store Manager and lead the sales team to deliver exceptional customer service.
- Company: Join a leader in prestige beauty with a focus on diversity and inclusion.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career.
- Other info: Flexible hours and a vibrant team culture await you!
- Why this job: Kickstart your supervisory career in a dynamic retail environment.
- Qualifications: Retail experience, cash handling skills, and a passion for cosmetics.
The predicted salary is between 10 - 12 £ per hour.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self‑starter, with previous retail experience, looking for your first supervisory experience, then this is the perfect role for you and the first step towards a long‑term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics.
- The ability to provide inspirational, authentic and personalised customer service.
- Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment.
- Previous experience with retail point‑of‑sale software.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Key Holder - The Cosmetics Company Store - Clarks/Somerset - 7.5 hours (1 day) employer: The Estée Lauder Companies Inc.
Join The Cosmetics Company Store in Clarks/Somerset, where we pride ourselves on fostering a vibrant and inclusive work culture that champions personal growth and development. As a Key Holder, you will not only lead a passionate team but also benefit from comprehensive training and a competitive benefits package, making this an ideal opportunity for those looking to advance their careers in the beauty retail sector.
Contact Details:
The Estée Lauder Companies Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder - The Cosmetics Company Store - Clarks/Somerset - 7.5 hours (1 day)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Cosmetics Company Store. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing inspirational and personalised service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your leadership potential! Even if you haven't held a supervisory role before, highlight any experiences where you've coached or mentored others. This could be in retail or even outside of work. We want to see that you can inspire and lead a team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about landing this Key Holder position. Don’t miss out on this opportunity!
We think you need these skills to ace Key Holder - The Cosmetics Company Store - Clarks/Somerset - 7.5 hours (1 day)
Some tips for your application 🫡
Show Off Your Retail Experience:Make sure to highlight your previous retail experience, especially if it's in cosmetics. We want to see how you've handled customer service and cash reconciliation before, so don’t hold back!
Be Authentic and Inspirational:Since the role is all about providing personalised customer service, let your personality shine through in your application. Share examples of how you've inspired others or provided exceptional service in the past.
Tailor Your Application:Take a moment to read through the job description and tailor your application accordingly. We love seeing candidates who understand what we’re looking for and can demonstrate how they fit the bill.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us at The Cosmetics Company Store.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Familiarise yourself with the latest trends and products in the beauty industry. This will not only impress your interviewers but also show that you're genuinely passionate about the role.
✨Show Off Your Coaching Skills
Since the role involves mentoring and coaching, be ready to share examples of how you've successfully led a team or helped someone improve their performance. Think of specific situations where you modelled great customer service or sales techniques.
✨Cash Handling Confidence
As cash reconciliation is part of the job, be prepared to discuss your experience with cash handling. If you have any stories about managing cash in previous roles, share them! It’ll show you’re reliable and trustworthy with finances.
✨Be Ready for Retail Hours
This role requires flexibility with hours, so be upfront about your availability. If you can work weekends or evenings, let them know! Showing that you're adaptable will make you a more attractive candidate.
