At a Glance
- Tasks: Lead the sales team and ensure exceptional customer service in a vibrant retail environment.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career in beauty.
- Other info: Diverse culture with excellent career progression and development opportunities.
- Why this job: Kickstart your supervisory career in a dynamic and inspiring beauty retail setting.
- Qualifications: Retail experience, strong customer service skills, and a flair for cosmetics.
The predicted salary is between 20610 - 25190 £ per year.
The Estée Lauder Companies Inc.
is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally.
The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.
Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
Description
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self‑starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
- Proven retail experience preferably within cosmetics.
- Ability to provide inspirational, authentic and personalized customer service.
- Previous retail operations experience including cash reconciliation and opening and closing the store (desirable).
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets (desirable).
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment.
- Previous experience with retail point-of-sale software.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
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Key Holder - The Cosmetics Company Store - Bridgend - 24 hours/3 days employer: The Estée Lauder Companies Inc.
Estée Lauder Companies is an exceptional employer, offering a vibrant work culture that celebrates diversity and creativity. As a Fragrance Specialist in Belfast, you will benefit from comprehensive training and development opportunities, competitive remuneration, and the chance to be part of a high-performing team that delivers outstanding customer experiences. This role not only allows you to express your passion for fragrance but also provides a pathway for career progression within a leading name in prestige beauty.
Contact Details:
The Estée Lauder Companies Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder - The Cosmetics Company Store - Bridgend - 24 hours/3 days
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including The Estée Lauder Companies Inc., may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Key Holder - The Cosmetics Company Store - Bridgend - 24 hours/3 days
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like The Estée Lauder Companies Inc. that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at The Estée Lauder Companies Inc. will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about The Estée Lauder Companies Inc. and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at The Estée Lauder Companies Inc., it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at The Estée Lauder Companies Inc.!
