At a Glance
- Tasks: Support the Store Manager and lead the sales team to deliver exceptional customer service.
- Company: Join a leader in prestige beauty with a diverse and inclusive culture.
- Benefits: Competitive pay, outstanding training, and opportunities for career growth.
- Other info: Flexible hours and a chance to work with a vibrant team.
- Why this job: Kickstart your supervisory career in a dynamic retail environment.
- Qualifications: Retail experience, cash handling skills, and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience, then this is the perfect role for you and the first step towards a long-term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalised customer service
- Previous retail operations experience including cash reconciliation and opening and closing the store (desirable)
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets (desirable)
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Key Holder Notting HillPart Time 18 hours over 3 days employer: The Estée Lauder Companies Inc.
Join a vibrant team in Notting Hill as a Key Holder, where your passion for retail and customer service will be nurtured in a supportive environment. We pride ourselves on our inclusive culture that champions diversity and offers exceptional training and career progression opportunities, ensuring you can grow alongside a leader in prestige beauty. With competitive benefits and a focus on personal development, this role is not just a job, but a stepping stone to a rewarding career.
Contact Details:
The Estée Lauder Companies Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder Notting HillPart Time 18 hours over 3 days
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations in-store, like dealing with a difficult customer or upselling products. Being prepared will help you shine during the interview.
✨Tip Number 3
Show off your leadership skills! Even if you haven't had a supervisory role before, think of times when you've led a project or helped a colleague. Share these experiences to demonstrate your potential as a Key Holder.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Key Holder Notting HillPart Time 18 hours over 3 days
Some tips for your application 🫡
Show Your Retail Flair:Make sure to highlight your previous retail experience, especially in cosmetics. We want to see how you've used your skills to provide that inspirational and personalised customer service that we value so much.
Be a Team Player:Since you'll be supporting the Store Manager and Assistant Manager, it's crucial to demonstrate your ability to work well in a team. Share examples of how you've coached or mentored others in past roles to achieve sales targets.
Cash Handling Know-How:If you've got experience with cash reconciliation and store operations, let us know! This role involves opening and closing the store, so any relevant experience will definitely give you an edge.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Be ready to discuss your previous experiences and how they relate to the role. Think about specific examples where you've provided exceptional customer service or handled cash reconciliation.
✨Show Off Your Leadership Skills
Since this role involves coaching and mentoring, prepare to share instances where you've led a team or helped others improve. Highlight your ability to inspire and motivate, as well as any supervisory experience you have, even if it’s informal.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life retail situations. Practice how you would handle difficult customers or manage a busy store. This will show that you can think on your feet and are ready for the fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's culture, training opportunities, or what success looks like in this role. This shows your genuine interest and helps you determine if it's the right fit for you.
