At a Glance
- Tasks: Lead the sales team and ensure smooth store operations while providing excellent customer service.
- Company: Dynamic retail company with a focus on diversity and inclusion.
- Benefits: Competitive pay, training opportunities, and a supportive work culture.
- Other info: Great career growth potential in a fast-paced environment.
- Why this job: Be a key player in a vibrant team and inspire others to excel in customer service.
- Qualifications: Retail experience, strong coaching skills, and ability to work flexible hours.
The predicted salary is between 24960 - 30000 £ per year.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.
Responsibilities
- Use retail and cash handling experience to carry out start and end of day cash reconciliation.
- Have responsibility for opening and closing the store on a rota basis.
- Provide coaching and mentoring to the sales team.
- Support store performance and customer service targets.
- Work retail hours including days, nights, weekends and special events.
Qualifications
- Proven retail experience preferably within cosmetics.
- Ability to provide inspirational, authentic and personalized customer service.
- Previous retail operations experience including cash reconciliation and opening/closing the store is desirable.
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
- Experience with retail point‑of‑sale software.
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment.
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Benefits
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Key Holder Islington Part Time 22.5 hours employer: The Estée Lauder Companies Inc.
Join a vibrant team in Islington as a Key Holder, where your leadership and coaching skills will shine in a supportive environment that prioritises personal growth and development. With a commitment to diversity and an emphasis on outstanding training, we offer a competitive benefits package that ensures you thrive both personally and professionally while delivering exceptional customer service in the heart of London.
Contact Details:
The Estée Lauder Companies Inc. Recruitment Team
