Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the sales team and ensure smooth store operations while providing exceptional customer service.
- Company: Dynamic cosmetics retailer with a focus on diversity and inclusion.
- Benefits: Competitive pay, excellent training, and opportunities for career growth.
- Other info: Flexible hours and a fast-paced environment perfect for those who thrive on challenges.
- Why this job: Be a key player in creating an inspiring shopping experience and developing your leadership skills.
- Qualifications: Retail experience, strong customer service skills, and a passion for mentoring others.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.
Responsibilities
- Use retail and cash handling experience to carry out start and end of day cash reconciliation.
- Have responsibility for opening and closing the store on a rota basis.
- Provide coaching and mentoring to the sales team.
- Support store performance and customer service targets.
- Work retail hours including days, nights, weekends and special events.
Qualifications
- Proven retail experience preferably within cosmetics.
- Ability to provide inspirational, authentic and personalized customer service.
- Previous retail operations experience including cash reconciliation and opening/closing the store is desirable.
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
- Experience with retail point‑of‑sale software.
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment.
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Benefits
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Key Holder Islington employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder Islington
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Since the role is all about providing inspirational and personalised service, think of examples from your past experiences where you've gone above and beyond for a customer. This will make you stand out during the interview.
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows you're engaged and keen to learn more about the role and the team. Ask about their coaching methods or how they measure success in customer service – it’ll give you insight into what they value.
✨Tip Number 4
Apply through our website! We want to see your application directly, and it makes it easier for us to keep track of your progress. Plus, it shows you're proactive and ready to take the next step in your career with us.
We think you need these skills to ace Key Holder Islington
Some tips for your application 🫡
Show Your Retail Experience: Make sure to highlight your retail experience, especially in cosmetics. We want to see how your background aligns with the Key Holder role, so don’t hold back on those relevant details!
Emphasise Coaching Skills: Since this role involves mentoring the sales team, let us know about your coaching experiences. Share specific examples of how you've inspired others to achieve their targets – we love a good success story!
Be Authentic: We’re all about authentic and personalised customer service. In your application, reflect your personality and approach to customer interactions. Show us how you can bring that vibe to our store!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and keep everything organised. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Be ready to discuss your previous experiences with cash handling and store operations, as these are key aspects of the role.
✨Show Off Your Coaching Skills
Since the job involves mentoring the sales team, think of examples where you've successfully coached others. Prepare to share how you inspired your team to meet sales targets or improve customer service.
✨Demonstrate Customer Service Excellence
Be prepared to talk about what 'inspirational, authentic, and personalised customer service' means to you. Share specific instances where you went above and beyond for a customer, as this will resonate well with the interviewers.
✨Flexibility is Key
The role requires working various hours, so be ready to discuss your availability. Highlight your adaptability and willingness to work during busy periods, including nights and weekends, to show you're committed to the team's success.