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For Companies At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join the prestigious Estée Lauder Companies at John Lewis Solihull.
- Benefits: Competitive pay, excellent training, and career growth opportunities.
- Why this job: Kickstart your retail career in a dynamic and supportive environment.
- Qualifications: Retail experience, coaching skills, and a passion for beauty.
- Other info: Diverse culture with opportunities for personal and professional development.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self‑starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment
- Previous experience with retail point‑of‑sale software
- Proficient in Microsoft Office
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
John Lewis Solihull Clinique Counter manager 37.5 hours employer: The Estée Lauder Companies, Inc.
Contact Detail:
The Estée Lauder Companies, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land John Lewis Solihull Clinique Counter manager 37.5 hours
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on John Lewis and Estée Lauder. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to retail and coaching. Think about your past experiences and how they align with the role of a Counter Manager. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your passion for beauty! Bring along examples of how you've inspired others in previous roles, especially in a fast-paced retail environment. Whether it’s through coaching or achieving sales targets, let your enthusiasm shine through!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace John Lewis Solihull Clinique Counter manager 37.5 hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your retail experience, especially in cosmetics, and any supervisory roles you've had. We want to see how you can inspire and lead a team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for retail and coaching, and explain why you're the perfect fit for the Clinique Counter Manager role. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Achievements: When detailing your previous roles, focus on specific achievements. Did you exceed sales targets? Successfully train a new team member? We want to know how you've made an impact in your past positions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at John Lewis!
How to prepare for a job interview at The Estée Lauder Companies, Inc.
✨Know Your Stuff
Before heading into the interview, make sure you’re well-versed in the products and services offered by John Lewis and Clinique. Familiarise yourself with their latest offerings and any promotions. This shows your genuine interest and helps you stand out as a candidate who is passionate about the brand.
✨Showcase Your Leadership Skills
Since the role involves coaching and developing a team, be prepared to share specific examples of how you've successfully led a team in the past. Think about times when you motivated others or helped them achieve their targets. This will demonstrate your capability to inspire and manage a team effectively.
✨Customer Service is Key
Highlight your experience in providing exceptional customer service. Prepare to discuss situations where you went above and beyond for a customer or resolved a challenging issue. This will illustrate your commitment to creating an authentic and personalised shopping experience, which is crucial for this role.
✨Be Ready for Operational Questions
Expect questions related to retail operations, such as inventory management and cash reconciliation. Brush up on your knowledge of these areas and be ready to discuss how you’ve handled them in previous roles. This will show that you understand the behind-the-scenes work that keeps a counter running smoothly.