At a Glance
- Tasks: Provide exceptional customer service and create memorable in-store experiences.
- Company: Join Jo Malone London, a leader in prestige beauty with a vibrant culture.
- Benefits: Competitive pay, excellent training, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and creativity in a fun atmosphere.
- Why this job: Be part of a creative team and make a real impact in the beauty industry.
- Qualifications: Passion for beauty and customer service; experience is a plus but not required.
The predicted salary is between 11.7 - 14.3 £ per hour.
As one of our highly skilled make-up artists, you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers. You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.
If you are a dynamic self-starter looking for a progressive career opportunity, then this could be the perfect role for you and the first step of your career with a leader in prestige beauty. While certification in make-up artistry and/or previous retail make-up experience is desirable, we also welcome applicants with amateur level experience.
As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package.
Qualifications
- While a qualification in make-up artistry/previous retail make-up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise.
- All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service.
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
The Stylist at Jo Malone London brings the brand’s generosity to life within our boutiques through exceptional customer service. Fragrant fun, curiosity and kindness are key. In this role, you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London™ to our customers, global colleagues, and corporate clients and media contacts.
Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town. The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals.
Responsibilities And Tasks
- Deliver exceptional customer service.
- Maximise sales performance and productivity.
- Build collaborative relationships with your colleagues.
- Support the execution of in-store events.
- Awareness of stock and inventory.
- Maintain high VM standards and work environment.
- To be aware of competitor activity and to drive an omni-channel approach.
- Adhere to Brand grooming guidelines.
- Maintain the high standard of housekeeping.
The Ideal Candidate
The ideal candidate will be warm, kind and friendly, love to help with a 'can-do' attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.
Our values are trust, respect and humour and we apply these to everything we do for the benefit of each individual and the company. At Jo Malone London, your continued development is deeply invested in, you will inevitably become a fragrance connoisseur, awakening the most underplayed of the senses and seeing the world in high definition.
Our unique culture of kindness and creativity means not only a happy working environment where friendships are made, but also a supportive and stimulating one where careers are built.
Jo Malone London, Stylist, Covent Garden, 15 hours employer: The Estée Lauder Companies Inc.
The Estée Lauder Companies Inc. is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and passion for beauty thrive. With comprehensive training programs and opportunities for professional growth, employees are empowered to excel in their roles while enjoying competitive benefits. Working in-store allows you to connect with customers in a dynamic environment, making every day rewarding and impactful.
Contact Details:
The Estée Lauder Companies Inc. Recruitment Team