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- Tasks: Deliver exceptional customer service and create inspiring in-store experiences.
- Company: Join the vibrant team at Jo Malone London, part of The Estée Lauder Companies.
- Benefits: Comprehensive training, career growth opportunities, and a fun, creative work environment.
- Why this job: Be part of a diverse team and showcase your creativity while delighting customers.
- Qualifications: Makeup artistry qualifications preferred, but creativity and passion are key.
- Other info: Engage in exciting events and maintain high visual merchandising standards.
The predicted salary is between 24000 - 36000 £ per year.
Jo Malone London Stylist, Battersea role at The Estée Lauder Companies Inc. This position focuses on delivering an inspirational and personalized in-store experience, educating and delighting customers with creativity and technical expertise in makeup artistry. The role involves working as part of a high-performing team to support in-store events and maintain high standards of visual merchandising to stand out in a competitive market. We welcome applicants with both certified makeup artistry qualifications and those with amateur level experience, with comprehensive training and development provided.
Responsibilities
- Deliver exceptional customer service and achieve service goals
- Maximise sales performance and productivity
- Build collaborative relationships with colleagues
- Support the execution of in-store events
- Maintain awareness of stock and inventory
- Maintain high visual merchandising standards and store environment
- Be aware of competitor activity and drive an omni-channel approach
- Adhere to brand grooming guidelines
- Maintain high standards of housekeeping
Qualifications
- Qualification in makeup artistry or previous retail makeup experience is preferred, but applicants with amateur experience demonstrating high creative and technical ability are welcome
- Ability to provide inspirational, authentic and personalized customer service
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced environment
- Previous experience with retail point-of-sale software
- Proof of right to live and work in the country if invited to attend for interview
At Jo Malone London, exceptional customer service is paramount. The role involves hosting visitors from around the world, showcasing The World of Jo Malone London, and facilitating events and services such as signature Hand and Arm massages, wedding consultations, floral crowns, chocolate tasting, and cocktail master classes. Creativity is part of daily work.
As a member of the Estée Lauder Companies, you will be part of a diverse global team and contribute to a culture centered on trust, respect and humour. Training and development opportunities are provided as part of our commitment to career growth. Referrals may increase your chances of interviewing at The Estée Lauder Companies Inc.
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Jo Malone London Stylist employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London Stylist
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Jo Malone London's products and values. This way, when you chat with the team during interviews, you can show off your passion and knowledge, making you stand out.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to nail that inspirational and personalised service vibe. The more comfortable you are, the better you'll shine in those high-pressure retail scenarios.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Jo Malone London.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to that amazing in-store experience.
We think you need these skills to ace Jo Malone London Stylist
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for makeup and customer service shine through! We want to see how excited you are about creating memorable experiences for customers.
Tailor Your CV: Make sure to tweak your CV to highlight any relevant experience, whether it's professional or amateur. We appreciate creativity and technical skills, so don’t hold back on showcasing what you can do!
Be Authentic: In your cover letter, be yourself! Share your unique story and how it connects to the role. We value authenticity and want to know what makes you tick in the world of beauty and retail.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our fabulous team at Jo Malone London.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Products Inside Out
Before your interview, make sure you’re familiar with Jo Malone London's product range. Understand the different fragrances, their notes, and how they can be paired. This knowledge will help you impress during the interview and show your passion for the brand.
✨Showcase Your Creativity
Since creativity is key in this role, prepare to discuss your previous experiences where you demonstrated your artistic flair. Bring along a portfolio or examples of your work if possible. This will give the interviewers a tangible sense of your style and capabilities.
✨Practice Exceptional Customer Service Scenarios
Think of examples from your past where you provided outstanding customer service. Be ready to share these stories during the interview, highlighting how you went above and beyond to delight customers. This aligns perfectly with the brand's focus on exceptional service.
✨Be Team-Oriented
As this role involves working as part of a high-performing team, be prepared to discuss how you collaborate with others. Share examples of successful teamwork and how you contribute to a positive work environment. This will demonstrate that you’re a great fit for their culture.