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- Tasks: Deliver exceptional customer service and create memorable experiences for visitors.
- Company: Join the iconic Jo Malone London team at Regent Street.
- Benefits: Competitive pay, creative environment, and opportunities for personal growth.
- Why this job: Be part of a fun, vibrant team that celebrates creativity and customer connection.
- Qualifications: Passion for customer service and ability to thrive in a fast-paced retail setting.
- Other info: Exciting events and a collaborative atmosphere await you!
The predicted salary is between 1300 - 1600 £ per month.
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London™ to our customers, global colleagues, and corporate clients and media contacts.
Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.
The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to:
- Maintaining the store environment
- Operations
- Assisting with opening and closing of the Boutique
- Housekeeping duties
The Stylist will understand their individual sales and service goals.
Responsibilities- Deliver exceptional customer service
- Maximise sales performance and productivity
- Build collaborative relationships with your colleagues
- Support the execution of in-store events
- Awareness of stock and inventory
- Maintain high VM standards and work environment
- Be aware of competitor activity and drive an omni-channel approach
- Adhere to Brand grooming guidelines
- Maintain the high standard of housekeeping
- The ability to provide inspirational, authentic and personalised customer service
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Jo Malone London - Regent Street - 30 hour Stylist employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London - Regent Street - 30 hour Stylist
✨Tip Number 1
Get to know Jo Malone London inside out! Familiarise yourself with their products and services, so you can chat confidently about them during your interview. Show us your passion for the brand and how you can bring that fragrant fun to life!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to provide exceptional service. We want to see how you handle different situations, so role-play with a friend or family member to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights into the company culture and what it’s really like to work there. This could give you an edge in your interview and help you build those collaborative relationships we value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Jo Malone London team. Let’s make that dream job happen!
We think you need these skills to ace Jo Malone London - Regent Street - 30 hour Stylist
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your love for exceptional customer service shine through. Share experiences where you've gone above and beyond to make someone's day special – it’s all about that Jo Malone spirit!
Be Creative and Personal: Don’t be afraid to show off your creative side! Whether it’s a unique way you’ve engaged with customers or an innovative idea for an in-store event, we want to see how you can bring the brand’s generosity to life.
Tailor Your Application: Make sure to tailor your application to the role. Highlight relevant skills and experiences that align with the Stylist position, especially those that demonstrate your ability to work in a fast-paced retail environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the Jo Malone London team!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know the Brand Inside Out
Before your interview, dive deep into Jo Malone London's history, values, and product offerings. Familiarise yourself with their signature scents and services, as this will help you demonstrate your passion for the brand and your ability to provide personalised customer service.
✨Showcase Your Creativity
Since creativity is a big part of the role, think of ways you can bring that to life during your interview. Prepare examples of how you've used creativity in past roles, whether it's through event planning or unique customer interactions. This will show that you can contribute to the fun and engaging atmosphere at Jo Malone.
✨Emphasise Customer Service Skills
Be ready to discuss your approach to exceptional customer service. Share specific examples of how you've gone above and beyond for customers in previous jobs. Highlight your ability to build relationships and create memorable experiences, as this aligns perfectly with the Stylist role.
✨Prepare Questions About the Role
Interviews are a two-way street, so come prepared with thoughtful questions about the Stylist position and the team dynamics. Ask about upcoming events or how they measure success in customer service. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
