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- Tasks: Deliver exceptional customer service and create memorable experiences for visitors.
- Company: Join the iconic Jo Malone London team on Regent Street.
- Benefits: Flexible hours, creative environment, and opportunities for personal growth.
- Other info: Fast-paced retail environment with exciting events and a collaborative team.
- Why this job: Be the host with the most and showcase your creativity in a vibrant setting.
- Qualifications: Warm, friendly, and adaptable with a passion for storytelling and service.
The predicted salary is between 20000 - 25000 £ per year.
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London™ to our customers, global colleagues, and corporate clients and media contacts.
Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting, and cocktail master classes, our services and events are the talk of the town.
The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to:
- Maintaining the store environment
- Operations
- Assisting with opening and closing of the Boutique
- Housekeeping duties
The Stylist will understand their individual sales and service goals.
Responsibilities and tasks:
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Build collaborative relationships with your colleagues
- Support the execution of in-store events
- Awareness of stock and inventory
- Maintain high VM standards and work environment
- Be aware of competitor activity and drive an omni-channel approach
- Adhere to Brand grooming guidelines
- Maintain the high standard of housekeeping
Qualifications:
The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.
The ability to provide inspirational, authentic and personalized customer service. Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment. Applicants must be able to provide proof of right to live and work in the country if invited to attend an interview.
Jo Malone London - Regent Street 22.5 Hour Stylist employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London - Regent Street 22.5 Hour Stylist
✨Tip Number 1
Get to know Jo Malone London inside out! Familiarise yourself with their products, services, and the unique experiences they offer. This way, when you chat with potential employers or during interviews, you can show off your passion and knowledge about the brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events where Jo Malone London is featured. Building relationships can give you insider info and might even lead to a referral, which can be a game-changer in landing that job.
✨Tip Number 3
Showcase your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during interviews to demonstrate how you embody the brand’s values of generosity and kindness.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Jo Malone London family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Jo Malone London - Regent Street 22.5 Hour Stylist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to sprinkle in some creativity and warmth that reflects the Jo Malone spirit.
Tailor Your Application: Make sure to tailor your application specifically for the Stylist role at Jo Malone London. Highlight your customer service experience and any relevant skills that align with our brand values of generosity, curiosity, and kindness.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experiences and how they relate to the role. Remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Show Your Passion for Customer Service
Make sure to express your genuine love for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the values of Jo Malone London.
✨Get Creative with Your Storytelling
Since creativity is key in this role, think about how you can showcase your storytelling skills during the interview. Prepare a few anecdotes that highlight your ability to engage customers and create memorable experiences, just like the events at Jo Malone London.
✨Know the Brand Inside Out
Do your homework on Jo Malone London! Familiarise yourself with their products, services, and recent events. This will not only impress your interviewers but also show that you’re genuinely interested in being part of their team.
✨Demonstrate Team Spirit
Collaboration is crucial in this role, so be ready to discuss how you’ve successfully worked in teams before. Highlight your ability to build relationships with colleagues and how you can contribute to a positive store environment.