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For Companies At a Glance
- Tasks: Deliver exceptional customer service and enhance the fragrance experience for visitors.
- Company: Join the iconic Jo Malone London brand in a vibrant retail environment.
- Benefits: Permanent position with flexible hours and a supportive team culture.
- Why this job: Be part of a luxury brand and create memorable experiences for customers.
- Qualifications: Friendly, adaptable, and passionate about storytelling and customer service.
- Other info: Opportunity to grow within a renowned company and participate in exciting events.
The predicted salary is between 13 - 16 £ per hour.
About the Role
At Jo Malone London, delivering exceptional customer service and enhancing the fragrance experience is paramount. The Stylist hosts visitors, showcases the brand, and supports in‑store events and sales.
Responsibilities
- Deliver outstanding customer service to every customer.
- Maximise sales performance and productivity.
- Build collaborative relationships with colleagues.
- Support the execution of in‑store events.
- Awareness of stock and inventory.
- Maintain high visual merchandising standards and work environment.
- Drive an omni‑channel approach and stay aware of competitor activity.
- Adhere to brand grooming guidelines.
Qualifications
- Warm, kind, friendly with a can‑do attitude.
- Passion for service and storytelling, adaptable & versatile.
- Ability to provide inspirational, authentic, personalised customer service.
- Ability to work retail hours, including days, nights, weekends and special events.
- Proof of right to live and work in the UK if invited for interview.
Additional Information
The position is fully permanent. Jo Malone London is an equal opportunity employer.
Jo Malone London - Oxford - Stylist - 12hrs over 2 days per week - permanent employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London - Oxford - Stylist - 12hrs over 2 days per week - permanent
✨Tip Number 1
Get to know Jo Malone London inside out! Familiarise yourself with their fragrances and the brand's story. This way, when you chat with them, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Practice your customer service skills! Think about how you would create an exceptional experience for a customer. Role-play scenarios with friends or family to get comfortable with delivering that warm, friendly service they’re looking for.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. This could give you insider info that can help you shine in your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Jo Malone London team. Good luck!
We think you need these skills to ace Jo Malone London - Oxford - Stylist - 12hrs over 2 days per week - permanent
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your passion for customer service shine through. Share specific examples of how you've gone above and beyond to create memorable experiences for customers. We love a good story!
Be Authentic: We want to see the real you! Use your own voice in your application. Don’t just list your skills; tell us how they relate to the role of a Stylist at Jo Malone London. Authenticity is key!
Highlight Teamwork: Since building collaborative relationships is crucial, mention any experiences where you’ve worked well in a team. We appreciate candidates who can contribute positively to our in-store environment.
Follow Our Application Process: Make sure to apply through our website for the best chance of success. It’s super easy, and we’ll be able to review your application more efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know the Brand Inside Out
Before your interview, dive deep into Jo Malone London's history, values, and product range. Familiarise yourself with their signature scents and any recent launches. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare to share specific examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer or handled a challenging situation. This will demonstrate your ability to provide the warm, friendly service that Jo Malone London values.
✨Emphasise Teamwork and Collaboration
Since building collaborative relationships is key in this role, be ready to discuss how you've worked effectively in teams before. Highlight experiences where you supported colleagues or contributed to a successful event, showcasing your adaptability and can-do attitude.
✨Dress to Impress
Adhering to brand grooming guidelines is crucial, so make sure you dress smartly and in line with Jo Malone's aesthetic. A polished appearance will reflect your understanding of the brand's values and your commitment to maintaining high visual merchandising standards.
