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For Companies At a Glance
- Tasks: Deliver exceptional customer service and host exciting in-store events.
- Company: Join the creative team at Jo Malone London, known for its kindness and innovation.
- Benefits: Enjoy a supportive environment with opportunities for personal and professional growth.
- Other info: Flexible hours, including weekends and special events, in a fast-paced retail setting.
- Why this job: Be part of a vibrant team, creating memorable experiences for customers worldwide.
- Qualifications: Warm, friendly attitude with a passion for storytelling and service.
The predicted salary is between 15600 - 26000 £ per year.
Overview
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.
Responsibilities
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Build collaborative relationships with your colleagues
- Support the execution of in store events
- Awareness of stock and inventory
- Maintain high VM standards and work environment
- To be aware of competitor activity and to drive an omni-channel approach
- Adhere to Brand grooming guidelines
- Maintain the high standard of housekeeping
Qualifications
- The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.
- The ability to provide inspirational, authentic and personalized customer service
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Our Brand
The Employee Promise: Our values are trust, respect and humour and we apply these to everything we do for the benefit of each individual and the company.
At Jo Malone London your continued development is deeply invested in, you will inevitably become a fragrance connoisseur, awakening the most underplayed of the senses and seeing the world in high definition. Our unique culture of kindness and creativity means not only a happy working environment where friendships are made, but also a supportive and stimulating one where careers are built.
Seniority level
Not Applicable
Employment type
Full-time
Job function
- Design, Art/Creative, and Information Technology
Industries
- Personal Care Product Manufacturing
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Jo Malone London - Lakeside - Christmas Stylist - Various Hours employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London - Lakeside - Christmas Stylist - Various Hours
✨Tip Number 1
Get to know the brand inside out! Dive into Jo Malone London's history, values, and products. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out as a candidate who truly gets the brand.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at events. Ask them about their experiences and any tips they might have for landing a role. Personal connections can often lead to opportunities that aren’t advertised!
✨Tip Number 3
Showcase your creativity! Whether it’s through a portfolio of past work or a fun presentation about how you’d host an event, let your personality shine. Jo Malone London loves creativity, so don’t be afraid to think outside the box during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be able to tailor your application to highlight how you embody the warmth and kindness that Jo Malone London stands for.
We think you need these skills to ace Jo Malone London - Lakeside - Christmas Stylist - Various Hours
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We want to see the warm, kind, and friendly vibe that you bring to customer service. Don't be afraid to sprinkle in a bit of creativity – after all, that's what Jo Malone London is all about!
Tailor Your Application: Make sure to tailor your application to the role. Highlight your experience in delivering exceptional customer service and any creative events you've been part of. We love seeing how your skills align with our values of trust, respect, and humour!
Be Authentic: Authenticity is key! Share your passion for storytelling and how you connect with customers. We’re looking for someone who can provide personalised service, so give us examples of how you've done this in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our Jo Malone London family!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Show Your Passion for Customer Service
Make sure to express your love for providing exceptional customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with Jo Malone London's values.
✨Be Creative and Adaptable
Since creativity is a big part of the role, think of ways you can showcase your creative side. Whether it's through discussing past experiences or even suggesting fun ideas for in-store events, let your imagination shine!
✨Know the Brand Inside Out
Do your homework on Jo Malone London. Familiarise yourself with their products, services, and brand ethos. This will not only impress your interviewers but also show that you're genuinely interested in being part of their team.
✨Dress to Impress
Given the emphasis on grooming and presentation, make sure you look polished and professional. Choose an outfit that reflects the brand's image while still being comfortable enough for you to feel confident during the interview.