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For Companies At a Glance
- Tasks: Deliver exceptional customer service and host fun in-store events.
- Company: Join the creative team at Jo Malone London, a leader in prestige beauty.
- Benefits: Competitive pay, excellent training, and a supportive work environment.
- Other info: Great opportunities for career growth and personal development.
- Why this job: Be part of a dynamic team and make customers feel special every day.
- Qualifications: Passion for service, creativity, and ability to work flexible retail hours.
The Stylist
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London™ to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.
The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goals.
Responsibilities And Tasks
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Build collaborative relationships with your colleagues
- Support the execution of in store events
- Awareness of stock and inventory
- Maintain high VM standards and work environment
- To be aware of competitor activity and to drive an omni-channel approach
- Adhere to Brand grooming guidelines
- Maintain the high standard of housekeeping
The Ideal Candidate
The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.
- The ability to provide inspirational, authentic and personalized customer service
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Our Brand
The Employee Promise: Our values are trust, respect and humour and we apply these to everything we do for the benefit of each individual and the company.
At Jo Malone London your continued development is deeply invested in, you will inevitably become a fragrance connoisseur, awakening the most underplayed of the senses and seeing the world in high definition. Our unique culture of kindness and creativity means not only a happy working environment where friendships are made, but also a supportive and stimulating one where careers are built.
Our company brand is the articulation of who we are—it defines our corporate entity, The Estée Lauder Companies.
WE ARE
Individuals.
We are a bold, diverse community—home to the most creative talent.
WE ARE
Inventors.
We have pushed the boundaries of possibility for 70+ years—together, we are inventing the future of beauty.
WE ARE
Global Citizens
We are a bold, diverse community—home to the most creative talent.
As a company, we’ve always demonstrated our strong family values, long‑term focus on sustainable growth, and commitment to our people, strengths in creativity and innovation, and focus on global citizenship. Now, we’re ready to share and amplify our company brand so that we can build on The Estée Lauder Companies’ leading reputation in the industry. Together, WE ARE The Estée Lauder Companies. #ELCfamily
Description
As one of our highly skilled make‑up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in‑store experience which educates and delights our customers.
You will also like working as part of a high performing team to create impact with in‑store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.
If you are a dynamic self‑starter looking for a progressive career opportunity then this could be the perfect role for you and the first step of your career with a leader in prestige beauty.
While certification in make up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience. As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package.
Qualifications
- While a qualification in make‑up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise.
- All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service.
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment.
- Previous experience with retail point-of-sale software.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
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Jo Malone London - John Lewis Exeter - Store - Christmas Stylist - Various Hours - employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London - John Lewis Exeter - Store - Christmas Stylist - Various Hours -
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Jo Malone London's products and values. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Network like a pro! Attend events or workshops related to beauty and retail. Connect with people in the industry on social media. You never know who might have a lead on a job or can give you insider tips!
✨Tip Number 3
Practice your customer service skills! Role-play scenarios where you provide exceptional service. This will help you feel more confident during interviews and showcase your ability to create memorable experiences for customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Jo Malone London family. Don’t miss out on this opportunity!
We think you need these skills to ace Jo Malone London - John Lewis Exeter - Store - Christmas Stylist - Various Hours -
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to sprinkle in some creativity and warmth that reflects the Jo Malone London vibe.
Tailor Your Application: Make sure to tailor your application to the role. Highlight your customer service skills and any relevant experiences that showcase your ability to create memorable moments for customers. We love a good story!
Keep It Professional Yet Friendly: While we want to see your friendly side, remember to keep it professional too. Use clear language and check for any typos or errors. A polished application shows us you care about the details!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know the Brand Inside Out
Before your interview, dive deep into Jo Malone London's history, values, and product offerings. Familiarise yourself with their signature scents and services, as well as any recent events or campaigns. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare to share specific examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer or created a memorable experience. This role is all about kindness and creativity, so let your personality shine through!
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing during your interview, where you might have to demonstrate how you'd handle a customer interaction or an in-store event. Practice these scenarios beforehand, focusing on how to create a warm and inviting atmosphere while showcasing products effectively.
✨Dress to Impress
Since grooming and presentation are key at Jo Malone London, make sure you dress smartly and reflect the brand's aesthetic. A clean, crisp image will not only boost your confidence but also align with the company's high standards. Remember, first impressions count!