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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage a dynamic team in a fast-paced retail environment.
- Company: Join the iconic Jo Malone London team at John Lewis Bristol.
- Benefits: Competitive pay, creative work environment, and opportunities for personal growth.
- Why this job: Be part of a brand that values authenticity and creativity while making customers feel special.
- Qualifications: Experience in retail or make-up artistry with a passion for customer service.
- Other info: Flexible hours and a chance to lead exciting in-store events.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Jo Malone London – John Lewis Bristol – Senior Stylist – 37.5 hrs over 5 days
Join to apply for the Jo Malone London – John Lewis Bristol – Senior Stylist – 37.5 hrs over 5 days role at The Estée Lauder Companies Inc.
Responsibilities
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Team management
- Communicate effectively
- Build collaborative relationships across department store
- Create, organise and execute in store events
- Effectively manage stock and inventory
- Maintain high VM standards and work environment
- Complete any administrative tasks to a high standard and in a timely manner
- Be aware of competitor activity and drive an omni-channel approach
The Ideal Candidate
- Provide inspirational, authentic and personalized customer service
- Proven track record of achieving and/or leading a team to achieve sales and customer service targets
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced environment
- Proven ability to present and maintain a groomed, professional image
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Qualifications
- Qualification in make-up artistry/retail make up experience preferred, or equivalent level of creative and technical expertise
- Ability to provide inspirational, authentic and personalized customer service
- Experience with retail point-of-sale software
- Applicants must be able to demonstrate right to live and work in the country if invited to attend for interview
Our Brand: The Estée Lauder Companies
We are The Estée Lauder Companies. WE ARE The Estée Lauder Companies. #ELCfamily
#J-18808-Ljbffr
Jo Malone London - John Lewis Bristol - Senior Stylist - 37.5 hrs over 5 days employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London - John Lewis Bristol - Senior Stylist - 37.5 hrs over 5 days
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Jo Malone's history, values, and product range. This will help us connect with the brand's ethos and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations in-store. We want to see your ability to provide that inspirational and personalised service they’re after.
✨Tip Number 3
Show off your team spirit! Be ready to discuss your experience in leading teams and driving sales. We love candidates who can inspire others and create a collaborative environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the #ELCfamily.
We think you need these skills to ace Jo Malone London - John Lewis Bristol - Senior Stylist - 37.5 hrs over 5 days
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your love for delivering exceptional customer service shine through. Share specific examples of how you've gone above and beyond for customers in the past – we want to see that spark!
Highlight Your Team Management Skills: As a Senior Stylist, you'll be leading a team, so make sure to showcase your experience in team management. Talk about how you've motivated your team to hit sales targets and create a collaborative environment – we’re all about teamwork here!
Be Creative with Your Application: Don’t just stick to the basics! Use your application to demonstrate your creative flair, especially if you have experience in organising events or maintaining visual merchandising standards. We love seeing innovative ideas that can enhance the customer experience.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your skills and experiences in a way that aligns perfectly with what we’re looking for!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Jo Malone's product range. Understand the scents, ingredients, and what makes them unique. This knowledge will help you demonstrate your passion for the brand and your ability to provide personalised customer service.
✨Showcase Your Sales Skills
Prepare examples of how you've maximised sales performance in previous roles. Think about specific strategies you used to achieve targets and how you led your team to success. Be ready to discuss these experiences in detail during the interview.
✨Demonstrate Team Management Experience
As a Senior Stylist, you'll need to manage a team effectively. Share your experiences of leading a team, resolving conflicts, and fostering collaboration. Highlight any successful events you’ve organised that brought the team together and enhanced customer experience.
✨Stay Updated on Competitor Activity
Research competitors in the beauty industry and be prepared to discuss their strengths and weaknesses. This shows that you’re proactive and understand the market landscape, which is crucial for driving an omni-channel approach in your role.