At a Glance
- Tasks: Engage customers with exceptional service and showcase Jo Malone's unique offerings.
- Company: Join the iconic Jo Malone London, known for its luxury fragrances and exceptional customer experiences.
- Benefits: Enjoy flexible hours, a vibrant work environment, and opportunities for creative expression.
- Other info: Must be available for various shifts, including evenings and weekends.
- Why this job: Be part of a fun, dynamic team that values creativity and customer connection during the festive season.
- Qualifications: Warm, friendly individuals with a passion for service and storytelling are encouraged to apply.
Overview
Jo Malone London - House of Fraser Glasgow - Christmas Stylist - Various Hours. The Estée Lauder Companies Inc. is seeking a Christmas Stylist for the Jo Malone London boutique at House of Fraser Glasgow. Location: Glasgow, Scotland, United Kingdom.
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity guides our day to day—from the signature Hand and Arm massage to wedding consultations where you help bottle memories; from floral crowns to graffiti artistry, chocolate tasting and cocktail master classes, our services and events are the talk of the town.
Responsibilities
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Build collaborative relationships with your colleagues
- Support the execution of in-store events
- Awareness of stock and inventory
- Maintain high visual merchandising (VM) standards and work environment
- Be aware of competitor activity and drive an omni-channel approach
- Adhere to brand grooming guidelines
- Maintain a high standard of housekeeping
Qualifications
- The ideal candidate will be warm, kind and friendly, have a can-do attitude, and a passion for service and storytelling; should be adaptable and versatile, with a groomed, clean and crisp image
- The ability to provide inspirational, authentic and personalized customer service
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced environment
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Other
Industries
- Personal Care Product Manufacturing
Jo Malone London - House of Fraser Glasgow - Christmas Stylist - Various Hours employer: The Estée Lauder Companies Inc.
At Jo Malone London, we pride ourselves on fostering a vibrant and inclusive work culture that celebrates creativity and exceptional customer service. As a Christmas Stylist in our House of Fraser Glasgow boutique, you will enjoy the opportunity to engage with a diverse clientele while showcasing your passion for storytelling and fragrance. With a commitment to employee growth and development, we offer unique training experiences and a supportive environment that encourages collaboration and innovation, making us an excellent employer for those seeking meaningful and rewarding employment.
Contact Details:
The Estée Lauder Companies Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Jo Malone London - House of Fraser Glasgow - Christmas Stylist - Various Hours
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Estée Lauder Companies Inc., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Estée Lauder Companies Inc.!
We think you need these skills to ace Jo Malone London - House of Fraser Glasgow - Christmas Stylist - Various Hours
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Estée Lauder Companies Inc., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Estée Lauder Companies Inc. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Estée Lauder Companies Inc. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
