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For Companies At a Glance
- Tasks: Engage customers with exceptional service and showcase Jo Malone's unique offerings.
- Company: Join the iconic Jo Malone London, known for its luxury fragrances and exceptional customer experiences.
- Benefits: Enjoy flexible hours, a vibrant work environment, and opportunities for creative expression.
- Why this job: Be part of a fun, dynamic team that values creativity and customer connection during the festive season.
- Qualifications: Warm, friendly individuals with a passion for service and storytelling are encouraged to apply.
- Other info: Must be available for various shifts, including evenings and weekends.
Overview
Jo Malone London – House of Fraser Glasgow – Christmas Stylist – Various Hours. The Estée Lauder Companies Inc. is seeking a Christmas Stylist for the Jo Malone London boutique at House of Fraser Glasgow. Location: Glasgow, Scotland, United Kingdom.
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity guides our day to day—from the signature Hand and Arm massage to wedding consultations where you help bottle memories; from floral crowns to graffiti artistry, chocolate tasting and cocktail master classes, our services and events are the talk of the town.
Responsibilities
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Build collaborative relationships with your colleagues
- Support the execution of in-store events
- Awareness of stock and inventory
- Maintain high visual merchandising (VM) standards and work environment
- Be aware of competitor activity and drive an omni-channel approach
- Adhere to brand grooming guidelines
- Maintain a high standard of housekeeping
Qualifications
- The ideal candidate will be warm, kind and friendly, have a can-do attitude, and a passion for service and storytelling; should be adaptable and versatile, with a groomed, clean and crisp image
- The ability to provide inspirational, authentic and personalized customer service
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced environment
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Other
Industries
- Personal Care Product Manufacturing
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Jo Malone London - House of Fraser Glasgow - Christmas Stylist - Various Hours employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London - House of Fraser Glasgow - Christmas Stylist - Various Hours
✨Tip Number 1
Familiarise yourself with Jo Malone London's product range and brand ethos. Understanding their fragrances, services, and the unique experiences they offer will help you engage customers effectively and showcase your passion during any interactions.
✨Tip Number 2
Demonstrate your customer service skills in real-time by visiting the store before applying. Observe how current stylists interact with customers and take note of the atmosphere and service style, so you can reflect this in your approach.
✨Tip Number 3
Network with current or former employees of Jo Malone London. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions about the role.
✨Tip Number 4
Be prepared to showcase your creativity and adaptability. Think of examples from your past experiences where you've delivered exceptional service or created memorable customer experiences, as these qualities are highly valued in this role.
We think you need these skills to ace Jo Malone London - House of Fraser Glasgow - Christmas Stylist - Various Hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Christmas Stylist position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and storytelling, as well as your enthusiasm for the Jo Malone brand. Use specific examples from your past experiences to demonstrate your ability to deliver exceptional service and engage customers.
Highlight Relevant Experience: In your CV, emphasise any previous retail or customer service experience, particularly in fast-paced environments. Mention any specific achievements or contributions you made in those roles that relate to the responsibilities of the Christmas Stylist.
Showcase Your Creativity: Since creativity is a key aspect of the role, consider including a section in your application that showcases your creative skills. This could be through examples of past projects, events you've organised, or unique ideas you have for engaging customers in-store.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the values of Jo Malone London.
✨Demonstrate Creativity
Since creativity is a key aspect of the role, think of ways to showcase your creative side during the interview. You could discuss any relevant experiences or ideas you have for in-store events that could enhance customer engagement.
✨Know the Brand Inside Out
Familiarise yourself with Jo Malone London's products, services, and brand ethos. Being able to discuss specific fragrances or events will show your genuine interest and help you stand out as a candidate who truly understands the brand.
✨Exude Warmth and Kindness
As the role requires a warm and friendly personality, practice conveying your kindness and approachability during the interview. Use positive body language and maintain eye contact to create a welcoming atmosphere.