At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join Jo Malone London, a leader in prestige beauty.
- Benefits: Competitive pay, excellent training, and career growth opportunities.
- Other info: Diverse culture that values your unique perspective.
- Why this job: Kickstart your retail career in a dynamic and supportive environment.
- Qualifications: Retail experience, coaching skills, and a passion for beauty.
The predicted salary is between 24000 - 36000 £ per year.
Jo Malone London – House of Fraser – Glasgow – Assistant Counter Manger
Join to apply for the Jo Malone London – House of Fraser – Glasgow – Assistant Counter Manger role at The Estée Lauder Companies Inc.
We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self‑starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment
- Previous experience with retail point‑of‑sale software
- Proficient in Microsoft Office
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
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Jo Malone London - House of Fraser - Glasgow - Assistant Counter Manger employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London - House of Fraser - Glasgow - Assistant Counter Manger
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Jo Malone's products and values. This will not only impress your interviewers but also help you connect with their vision.
✨Tip Number 2
Practice your coaching skills! Think of examples where you've successfully mentored others in a retail setting. Be ready to share these stories during your interview to showcase your leadership potential.
✨Tip Number 3
Show off your customer service flair! Prepare to discuss how you've gone above and beyond for customers in the past. This role is all about creating memorable experiences, so let your passion shine through.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Jo Malone London.
We think you need these skills to ace Jo Malone London - House of Fraser - Glasgow - Assistant Counter Manger
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! Share specific examples of how you've excelled in previous roles and how you can bring that energy to Jo Malone London.
Highlight Your Coaching Skills: Since the role involves coaching and mentoring, make sure to emphasise any experience you have in developing others. We want to see how you've helped your team achieve their goals and how you can do the same here!
Be Authentic: Jo Malone values authenticity, so be yourself in your application. Use a friendly tone and share your unique experiences that make you a great fit for the Assistant Counter Manager position.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Jo Malone London.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Products
Before the interview, make sure you’re familiar with Jo Malone's range of products. Understand their unique selling points and be ready to discuss your favourites. This shows your passion for the brand and helps you connect with the interviewers.
✨Showcase Your Coaching Skills
Since the role involves coaching and mentoring, prepare examples from your past experiences where you've successfully guided a team or individual. Highlight specific outcomes that resulted from your coaching to demonstrate your effectiveness.
✨Demonstrate Customer Service Excellence
Be ready to share instances where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will illustrate your ability to deliver the personalised service that Jo Malone is known for.
✨Prepare for Operational Questions
Brush up on your knowledge of retail operations, including inventory management and cash reconciliation. Be prepared to discuss how you’ve managed these aspects in previous roles, as this will show your readiness to handle the operational side of the Assistant Counter Manager position.