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For Companies At a Glance
- Tasks: Engage customers with exceptional service and host exciting events.
- Company: Join Jo Malone London, a brand known for its creativity and luxury fragrances.
- Benefits: Enjoy flexible hours, a vibrant work environment, and unique experiences.
- Why this job: Be part of a fun team that values creativity and customer connection.
- Qualifications: Must be friendly, adaptable, and passionate about storytelling and service.
- Other info: Opportunity to work in a fast-paced, dynamic retail setting.
The predicted salary is between 24000 - 36000 £ per year.
Jo Malone London – Edinburgh John Lewis – Christmas Stylist – Various Hours
Overview
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.
The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goals.
Responsibilities
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Build collaborative relationships with your colleagues
- Support the execution of in store events
- Awareness of stock and inventory
- Maintain high VM standards and work environment
- To be aware of competitor activity and to drive an omni-channel approach
- Adhere to Brand grooming guidelines
- Maintain the high standard of housekeeping
Qualifications
The ideal candidate will be warm, kind and friendly, love to help with a can-do attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.
- The ability to provide inspirational, authentic and personalized customer service
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Other
Industries
- Personal Care Product Manufacturing
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Jo Malone London - Edinburgh John Lewis - Christmas Stylist - Various Hours employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London - Edinburgh John Lewis - Christmas Stylist - Various Hours
✨Tip Number 1
Familiarise yourself with Jo Malone London's products and services. Understanding the brand's unique offerings will help you engage customers effectively and showcase your passion during any interactions.
✨Tip Number 2
Network with current or former employees of Jo Malone London. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to demonstrate your customer service skills in a practical setting. Think about scenarios where you've gone above and beyond for a customer, as this will be crucial in showcasing your fit for the role.
✨Tip Number 4
Stay updated on current trends in retail and customer experience. Being knowledgeable about what’s happening in the industry can help you stand out as a candidate who is proactive and engaged.
We think you need these skills to ace Jo Malone London - Edinburgh John Lewis - Christmas Stylist - Various Hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Christmas Stylist position at Jo Malone London. Tailor your application to highlight how your skills and experiences align with these requirements.
Showcase Your Customer Service Skills: In your CV and cover letter, emphasise your experience in providing exceptional customer service. Use specific examples that demonstrate your ability to engage with customers and create memorable experiences, as this is crucial for the role.
Highlight Creativity and Adaptability: Since the role involves creativity and hosting events, mention any relevant experiences where you showcased your creative skills or adaptability in a fast-paced environment. This could include previous roles in retail, events, or hospitality.
Personalise Your Application: Make your application stand out by personalising it. Address the hiring manager by name if possible, and express your genuine enthusiasm for the Jo Malone brand and its values. This will show that you are not just sending a generic application.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the values of Jo Malone London.
✨Demonstrate Creativity
Since creativity is a key aspect of the role, think of ways to showcase your creative side during the interview. You could discuss any relevant experiences or ideas you have for engaging customers through unique events or services.
✨Be Personable and Warm
The ideal candidate is described as warm and friendly. Practice being approachable and personable in your responses. Use a friendly tone and maintain eye contact to create a connection with the interviewer.
✨Understand the Brand
Familiarise yourself with Jo Malone London's products and brand ethos. Be prepared to discuss what you love about the brand and how you can contribute to its reputation for excellence in customer service.