At a Glance
- Tasks: Deliver exceptional customer experiences and assist with festive events at Jo Malone London.
- Company: Join the iconic Jo Malone London, a celebrated British fragrance house.
- Benefits: Flexible hours, competitive pay, and a chance to work in a vibrant team.
- Why this job: Be part of the magic this Christmas and create memorable experiences for customers.
- Qualifications: Passion for customer service and previous retail experience preferred.
- Other info: Great opportunity for personal growth in a dynamic retail environment.
Overview
Jo Malone London – Christmas Stylist Temporary Roles
Locations: Multiple nationwide
Contract: Temporary | Part-time & full-time shifts available
Availability: Flexible across the 6 weeks leading up to Christmas
Step into the magic of Jo Malone London this festive season! We are searching for passionate, festive and customer-focused individuals to join our enchanting retail teams during the most exciting time of year for Jo Malone London.
Jo Malone London is a celebrated British fragrance house known for its elegantly simple scents with unexpected twists. From iconic colognes to luxurious bath, body and home products, each item tells a unique story. We want you to help share that story with our customers.
Responsibilities
- Deliver exceptional customer experiences with warm, tailored recommendations and building rapport.
- Help customers find the perfect gift or signature scent, sharing knowledge of our products.
- Support festive in-store events, visual merchandising and store presentation.
- Contribute to daily and weekly store targets during the Peak Trading period.
- Collaborate with your team to make every customer experience memorable.
- Assist with stock deliveries, replenishment and back-of-house organisation.
Ideal Candidate
- Passionate and enthusiastic about Jo Malone London and creating memorable experiences.
- Great communicator who can positively engage with customers.
- Flexible to work across the peak six weeks in the lead up to Christmas.
- Previous retail, sales or customer service experience is desirable.
Qualifications
- While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who can demonstrate a high level of creative and technical expertise.
- All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service.
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Role Details
The Stylist — At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. You will host visitors from across the globe and showcase The World of Jo Malone London to customers, colleagues, and external partners. Responsibilities include delivering outstanding customer service, maintaining store environment and housekeeping, assisting with opening/closing, and supporting events and daily operations. You will understand and work toward individual sales and service goals.
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Build collaborative relationships with colleagues
- Support the execution of in-store events
- Awareness of stock and inventory
- Maintain high visual merchandising standards and work environment
- Be aware of competitor activity and drive an omni-channel approach
- Adhere to Brand grooming guidelines
- Maintain high standard of housekeeping
The Ideal Candidate (Continued)
- The ability to provide inspirational, authentic and personalized customer service
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced environment
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Our Brand
The Employee Promise: Our values are trust, respect and humour and we apply these to everything we do for the benefit of each individual and the company. At Jo Malone London your continued development is deeply invested in. Our company brand is the articulation of who we are—The Estée Lauder Companies.
WE ARE Individuals. We are a bold, diverse community—home to the most creative talent. WE ARE Inventors. We have pushed the boundaries of possibility for 70+ years—together, we are inventing the future of beauty. WE ARE Global Citizens. As a company, we’ve always demonstrated our strong family values, long-term focus on sustainable growth, and commitment to our people, strengths in creativity and innovation, and focus on global citizenship. Together, WE ARE The Estée Lauder Companies. #ELCfamily
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Jo Malone London - Battersea Boutique - Christmas Stylist - Various Hours employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London - Battersea Boutique - Christmas Stylist - Various Hours
✨Tip Number 1
Get to know Jo Malone London inside out! Familiarise yourself with their products and brand story. This way, when you chat with customers, you can share that passion and knowledge, making their experience truly memorable.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. They can give you the inside scoop on what it’s really like to work there and might even put in a good word for you!
✨Tip Number 3
Be flexible and show your enthusiasm! With various hours available, let them know you’re ready to jump in whenever needed. Your willingness to adapt will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates directly from the source, making your job search smoother.
We think you need these skills to ace Jo Malone London - Battersea Boutique - Christmas Stylist - Various Hours
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for Jo Malone London shine through! Share why you’re excited about the brand and how you can contribute to creating those magical customer experiences.
Tailor Your Experience: Make sure to highlight any previous retail or customer service experience you have. We want to see how your skills align with the role of a Christmas Stylist, so be specific about what you've done that relates to delivering exceptional service.
Be Personable: Your written application should reflect your personality! Use a friendly tone and show us that you can engage positively with customers. Remember, we’re looking for someone who can build rapport and make every interaction memorable.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Scents
Familiarise yourself with Jo Malone London's signature fragrances and product lines. Being able to discuss the unique stories behind each scent will impress your interviewers and show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail or customer service experience where you went above and beyond for a customer. Highlighting your ability to create memorable experiences will resonate well with the interviewers.
✨Embrace the Festive Spirit
Since this role is all about the Christmas season, come prepared with ideas on how you would engage customers during this festive period. Think about how you can contribute to in-store events and create a warm atmosphere.
✨Dress to Impress
Make sure to adhere to Jo Malone's grooming guidelines by dressing smartly and stylishly for your interview. This not only shows respect for the brand but also reflects your understanding of their aesthetic.