At a Glance
- Tasks: Provide exceptional customer service and maintain store standards.
- Company: Join Jo Malone London, a leader in prestige beauty known for thoughtful gifting.
- Benefits: Enjoy excellent training, competitive pay, and a supportive work culture.
- Other info: Flexible hours including weekends; perfect for students seeking part-time work.
- Why this job: Be part of a creative team and develop your skills in a vibrant environment.
- Qualifications: Passion for service; retail experience preferred but not required.
Jo Malone London - Bath - Stylist - 8hrs / 2 days / part time
Join to apply for the Jo Malone London - Bath - Stylist - 8hrs / 2 days / part time role at The Estée Lauder Companies Inc.
Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining. Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grandest of gifts. Wrapped in our iconic cream and black box, tied with grosgrain ribbon.
The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goals.
Responsibilities
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Build collaborative relationships with your colleagues
- Support the execution of in store events
- Awareness of stock and inventory
- Maintain high VM standards and work environment
- To be aware of competitor activity and to drive an omni-channel approach
- Adhere to Brand grooming guidelines
- Maintain the high standard of housekeeping
The Ideal Candidate
The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.
- The ability to provide inspirational, authentic and personalized customer service
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Our Brand
The Employee Promise: Our values are trust, respect and humour and we apply these to everything we do for the benefit of each individual and the company.
At Jo Malone London your continued development is deeply invested in, you will inevitably become a fragrance connoisseur, awakening the most underplayed of the senses and seeing the world in high definition. Our unique culture of kindness and creativity means not only a happy working environment where friendships are made, but also a supportive and stimulating one where careers are built.
Description
As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers.
You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.
If you are a dynamic self-starter looking for a progressive career opportunity then this could be the perfect role for you and the first step of your career with a leader in prestige beauty.
While certification in make up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience. As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package.
Qualifications
- While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise
- All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Jo Malone London - Bath - Stylist - 8hrs / 2 days / part time employer: The Estée Lauder Companies Inc.
At Jo Malone London, we pride ourselves on being an exceptional employer that fosters a culture of kindness, creativity, and personal growth. Our Bath location offers a supportive environment where you can develop your skills in the beauty industry while delivering outstanding customer service. With a commitment to employee development and a competitive benefits package, joining our team means embarking on a rewarding career path in prestige beauty.
Contact Details:
The Estée Lauder Companies Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Jo Malone London - Bath - Stylist - 8hrs / 2 days / part time
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including The Estée Lauder Companies Inc., may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Jo Malone London - Bath - Stylist - 8hrs / 2 days / part time
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like The Estée Lauder Companies Inc. that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at The Estée Lauder Companies Inc. will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about The Estée Lauder Companies Inc. and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at The Estée Lauder Companies Inc., it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at The Estée Lauder Companies Inc.!
