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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join Jo Malone London, a leader in prestige beauty with a vibrant culture.
- Benefits: Competitive pay, excellent training, and career growth opportunities.
- Why this job: Kickstart your retail career while coaching others and making an impact.
- Qualifications: Retail experience, supervisory skills, and a passion for customer service.
- Other info: Dynamic environment with diverse teams and exciting challenges.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Jo Malone London - Assistant Manager - TR Heathrow employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London - Assistant Manager - TR Heathrow
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Jo Malone's products and values. This will not only impress the hiring team but also help you connect your passion for retail with their mission.
✨Tip Number 2
Show off your coaching skills! Think of specific examples where you've helped others succeed in a retail setting. We want to hear how you’ve inspired your team to hit targets and provide top-notch customer service.
✨Tip Number 3
Be ready to discuss your retail operations experience. Brush up on your knowledge of inventory management and cash reconciliation, as these are key in a fast-paced environment like Heathrow.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Jo Malone London - Assistant Manager - TR Heathrow
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! Share specific examples of how you've excelled in fast-paced environments and how you’ve inspired others. We want to see that spark!
Highlight Your Coaching Skills: Since this role is all about leading and developing a team, make sure to emphasise your coaching experience. Talk about how you've helped others achieve their targets and grown in their roles. We love seeing candidates who can uplift their teams!
Be Authentic and Personal: We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique approach to customer service and how you create memorable experiences for customers. It’s all about making connections!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Stuff
Before the interview, make sure you’re familiar with Jo Malone London's products and values. Dive into their website and social media to understand their brand story and customer service philosophy. This will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Coaching Skills
Since the role involves coaching and mentoring, prepare specific examples of how you've successfully developed team members in the past. Think about challenges you faced and how you helped others overcome them. This will show your potential employer that you have the experience and skills they’re looking for.
✨Demonstrate Retail Savvy
Be ready to discuss your retail operations experience, especially in inventory management and cash reconciliation. Prepare to share how you’ve handled these tasks in a fast-paced environment, as this will highlight your ability to manage the counter effectively and keep things running smoothly.
✨Embrace the Culture
Jo Malone London values diversity and personalisation, so be sure to express your understanding of these principles during the interview. Share how you’ve embraced diversity in your previous roles and how you plan to create an inclusive environment for both customers and team members.
