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- Tasks: Deliver exceptional customer service and host engaging in-store events.
- Company: Join the vibrant team at Jo Malone London on Regent Street.
- Benefits: Flexible hours, creative environment, and opportunities to showcase your personality.
- Why this job: Be part of a brand that celebrates creativity and memorable experiences.
- Qualifications: Passion for customer service and ability to thrive in a fast-paced retail setting.
- Other info: Perfect for those who love fragrance and enjoy connecting with people.
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London™ to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.
Responsibilities
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Build collaborative relationships with your colleagues
- Support the execution of in-store events
- Awareness of stock and inventory
- Maintain high VM standards and work environment
- Be aware of competitor activity and drive an omni-channel approach
- Adhere to Brand grooming guidelines
- Maintain a high standard of housekeeping
Qualifications
- The ability to provide inspirational, authentic and personalized customer service
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Jo Malone London - 22.5 hour Stylist - Regent Street employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London - 22.5 hour Stylist - Regent Street
✨Tip Number 1
Get to know Jo Malone London inside out! Familiarise yourself with their products and services, so you can chat confidently about them during your interview. Show us your passion for the brand and how you can bring that fragrant fun to life!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to provide exceptional service. We want to see how you can create memorable experiences for customers, just like those fabulous events at Jo Malone.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to get insider tips about the company culture and what they look for in a Stylist. This could give you an edge in your interview!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Jo Malone family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Jo Malone London - 22.5 hour Stylist - Regent Street
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see how you can bring the Jo Malone London spirit to life with your creativity and kindness. Don’t be afraid to share a bit about yourself and what makes you passionate about customer service.
Tailor Your Experience: Make sure to highlight any relevant experience that aligns with the role. Whether it’s previous retail work or events you've hosted, we want to know how your background can contribute to our team. Be specific about your achievements and how they relate to delivering exceptional customer service.
Be Enthusiastic: Show us your excitement for the role and the brand! Use your application to express why you’re drawn to Jo Malone London and how you can contribute to creating memorable experiences for our customers. A little enthusiasm goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know the Brand Inside Out
Before your interview, dive deep into Jo Malone London's history, values, and product range. Familiarise yourself with their signature scents and any recent events or collaborations. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare to share specific examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer or handled a challenging situation with grace. This role is all about creating memorable experiences, so let your passion shine through!
✨Be Creative and Engaging
Since creativity is key at Jo Malone London, think of ways you can bring that to the table during your interview. Perhaps suggest a unique event idea or a fun way to engage customers. This will demonstrate your ability to think outside the box and contribute to the brand's vibrant atmosphere.
✨Dress to Impress
Make sure to adhere to the brand's grooming guidelines by dressing smartly and stylishly for your interview. Your appearance should reflect the elegance and sophistication of Jo Malone London. A polished look will help you make a great first impression and show that you understand the brand's aesthetic.
