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- Tasks: Deliver exceptional customer service and create memorable experiences for visitors.
- Company: Join the iconic Jo Malone London team at Harrods.
- Benefits: Flexible hours, creative environment, and a chance to showcase your personality.
- Why this job: Be part of a vibrant brand that celebrates creativity and connection.
- Qualifications: Warm, friendly attitude with a passion for storytelling and service.
- Other info: Exciting events and opportunities to grow in a fast-paced retail setting.
The predicted salary is between 13 - 16 £ per hour.
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London™ to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.
The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goals.
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Build collaborative relationships with your colleagues
- Support the execution of in store events
- Awareness of stock and inventory
- Maintain high VM standards and work environment
- To be aware of competitor activity and to drive an omni-channel approach
- Adhere to Brand grooming guidelines
- Maintain the high standard of housekeeping
The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.
The ability to provide inspirational, authentic and personalized customer service. Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment. Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Jo Malone London - 15 hour Temporary Stylist - Harrods employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London - 15 hour Temporary Stylist - Harrods
✨Tip Number 1
Get to know Jo Malone London inside out! Familiarise yourself with their products and services, so you can chat confidently about them during your interview. Show us your passion for the brand and how you can bring that fragrant fun to life!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your kindness and creativity. We want to see how you’d handle different situations, from a simple greeting to hosting an event. Role-play with a friend if you need to!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn or at events. Ask them about their experiences and any tips they might have. This could give you insider knowledge that sets you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Jo Malone London - 15 hour Temporary Stylist - Harrods
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to sprinkle in some creativity and warmth that reflects the Jo Malone spirit.
Tailor Your Application: Make sure to tailor your application to the role. Highlight your customer service experience and any creative events you've been part of. We love seeing how your skills align with our brand's values!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff. Use bullet points if it helps to make your achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Jo Malone London.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know the Brand Inside Out
Before your interview, dive deep into Jo Malone London's history, values, and product offerings. Familiarise yourself with their signature scents and services, as well as any recent events or collaborations. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare to share specific examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer or handled a challenging situation with grace. Highlighting these experiences will demonstrate that you embody the warm and kind attitude they’re looking for.
✨Emphasise Your Creativity
Since creativity is key in this role, come ready to discuss how you can contribute to the unique experiences Jo Malone London offers. Whether it’s ideas for in-store events or ways to enhance customer interactions, showcasing your creative thinking will set you apart from other candidates.
✨Dress to Impress
As a Stylist, maintaining a groomed and polished appearance is crucial. Choose an outfit that reflects the brand's aesthetic while ensuring you feel comfortable and confident. This will not only help you make a great first impression but also align with the grooming standards expected at Jo Malone London.
