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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a prestigious beauty brand with a focus on growth and development.
- Benefits: Competitive pay, training opportunities, and a chance to shape your own career.
- Why this job: Be the CEO of your own store and make a real impact in the beauty industry.
- Qualifications: Strong leadership skills and a passion for coaching others.
- Other info: Diverse culture with excellent career progression opportunities.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.
You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty.
Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front-line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
- Effective verbal and written communication skills. Excellent interpersonal skills
- Quality customer service skills. Skilled at winning people over
- Results-oriented, with high drive to meet objectives and standards
- Pursue goals beyond what is required or expected of them
- Senses Others\’ Development Needs And Bolsters Their Abilities
- Anticipates, recognizes, and meets customers\’ needs
- Handles difficult and tense customer service situations with diplomacy and tact
- Guides the performance of others while holding them accountable
- Cultivate and maintain extensive informal networks
- Models team qualities like respect, helpfulness, and cooperation
- High attention to detail and organisational skills
- The ability to work autonomously and contribute to the team
- Proactive and positive approach to work and tasks
- Confidentiality, tact, and discretion when dealing with people
Experience
- Retail sales experience
- Team leadership
- Degree of experience dependent on business/Store size
- Experience in strategic planning and execution
- Ability to develop financial plans and manage resources
- Working knowledge of a computerised system including email, Microsoft Excel
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H beauty Edinburgh Counter Manager Counter Manager employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land H beauty Edinburgh Counter Manager Counter Manager
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their brand.
✨Tip Number 2
Practice your leadership stories! Think of times you've successfully led a team or handled a tough situation. We want to hear how you’ve inspired others and achieved results, so be ready to share those examples with confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace H beauty Edinburgh Counter Manager Counter Manager
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've coached and developed teams in the past, so share specific examples that demonstrate your ability to inspire others.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention your relevant skills and experiences that align with the role of Counter Manager.
Be Results-Oriented: We’re looking for someone who’s driven to meet objectives. In your application, include any achievements or targets you’ve hit in previous roles. Numbers speak volumes, so don’t be shy about showcasing your successes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Numbers
As a Counter Manager, you'll need to demonstrate your understanding of sales targets and business metrics. Brush up on key performance indicators relevant to retail, and be ready to discuss how you've met or exceeded these in previous roles.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach. Think of specific examples where you've coached team members to success or resolved conflicts. Highlight your ability to inspire and motivate others, as this is crucial for the role.
✨Customer-Centric Mindset
Be ready to share stories that illustrate your commitment to exceptional customer service. Discuss how you've handled difficult situations with customers and what strategies you used to ensure their needs were met.
✨Plan for Success
Since the role involves creating and executing a business plan, come prepared with ideas on how you would attract and retain customers. Think about potential in-store events or marketing strategies that could enhance customer relationships and drive sales.