At a Glance
- Tasks: Lead the team to deliver exceptional customer service and manage store operations.
- Company: Join a leading name in prestige beauty with a vibrant culture.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career.
- Other info: Flexible hours and a supportive team atmosphere await you.
- Why this job: Kickstart your supervisory journey in a dynamic retail environment.
- Qualifications: Retail experience, strong customer service skills, and cash handling knowledge.
The predicted salary is between 10 - 12 € per hour.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self‑starter, with previous retail experience, looking for your first supervisory experience, then this is the perfect role for you and the first step towards a long‑term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics.
- The ability to provide inspirational, authentic and personalised customer service.
- Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment.
- Previous experience with retail point‑of‑sale software.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Key Holder - The Cosmetics Company Store - Gloucester Quays - 12 hours (2 days) employer: The Estée Lauder Companies Inc.
At The Cosmetics Company Store in Gloucester Quays, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our commitment to employee growth is evident through our comprehensive training programmes and clear career progression paths, making this role not just a job, but a stepping stone towards a rewarding career in the beauty industry. With competitive benefits and a supportive team environment, we empower our Key Holders to lead with confidence and inspire others to deliver outstanding customer service.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder - The Cosmetics Company Store - Gloucester Quays - 12 hours (2 days)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Cosmetics Company Store. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing inspirational and personalised service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your leadership potential! Even if you haven't held a supervisory role before, highlight any experiences where you've led a project or mentored someone. This will demonstrate your ability to coach and inspire others, which is key for the Key Holder position.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you right away. Plus, it’s super easy to navigate, so why not give it a go?
We think you need these skills to ace Key Holder - The Cosmetics Company Store - Gloucester Quays - 12 hours (2 days)
Some tips for your application 🫡
Show Your Retail Flair:Make sure to highlight your previous retail experience, especially in cosmetics. We want to see how you've used your skills to provide top-notch customer service and how you can bring that flair to our team!
Be Authentic:When writing your application, let your personality shine through! We value authenticity, so don’t be afraid to show us who you are and how you connect with customers.
Highlight Leadership Skills:If you've had any supervisory experience, make it a focal point in your application. We’re looking for someone who can coach and mentor others, so share examples of how you've led by example in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Familiarise yourself with the latest trends and products in the beauty industry. This will not only impress your interviewers but also show that you're genuinely passionate about the role.
✨Show Off Your Coaching Skills
Since the role involves mentoring and coaching, be ready to share examples of how you've successfully led a team or helped someone improve their performance. Think of specific situations where you modelled great customer service or sales techniques.
✨Cash Handling Confidence
As you'll be responsible for cash reconciliation, it's crucial to demonstrate your comfort with handling money. Be prepared to discuss any previous experience you have with cash management and how you ensure accuracy and accountability.
✨Be Ready for Retail Hours
This job requires flexibility with hours, so make sure you're clear about your availability. Show enthusiasm for working in a fast-paced environment and be ready to discuss how you manage your time effectively, especially during busy periods.
