Global Marketing Operations Coordinator, Le Labo

Global Marketing Operations Coordinator, Le LaboLe Labo is looking for an enthusiastic, organised and detail-oriented individual to join the team as Global Marketing Operations Coordinator. This role is for a 12-month fixed term contract. This role is a great opportunity for someone who is passionate about the fragrance industry, understands the retail environment and enjoys working with international markets.The position will be based in Le Labo’s East London Office and will report to the Global Marketing Operations Lead.Key Responsibilities:Develop and maintain training materials linked to Marketing/Operations and share information internally and externally with international markets (EMEA, APAC and LATAM) and global Travel Retail (TR).Participate in any brand immersion and drive sessions where applicableOversee packaging and collateral processes:Create packaging and collateral programs* for all markets globally and monitor forecasts, timelines and stock transfersRaise and monitor purchase ordersMaintain collateral tracker and training decksMonitor collateral inventory, track SKU changes to maintain data integrity and minimize wasteSupport market inquiries and keep markets updated on timelines, stock transfersLiaise with the Collateral ELC Lead to shift collaterals to a continuous collateral process and support the transition where applicableLiaise with Marketing for artwork creation for limited collaterals / raise all new artworks applicable to the departmentSupport all operations related to Le Labo’s personalized labelling processes:Track new openings and assist markets in setting up and navigating the labelling applicationMonitor and update new launch calendar and assortment changes, prepare and provide labels to markets as needed.Prepare and submit requests for new labels and proofread, liaising with Artwork ManagementProvide ad-hoc troubleshoot (remote) supportMonitor monthly batch recording execution and reports, report findings to marketsSupport front- and back-end development and rollout of a new system for artwork routing, management, distribution and in-store printing; carry out UAT and provide feedback from all perspectives (in-store and office)Request and review local labelling implementation for the international markets and provide feedback and further guidance where neededUpdate and keep on top of all Marketing Ops calendars and trackers and create new where neededGather information for training decks (assortments, product availability, collateral specs, etc.) or retailer product query forms, working closely with Global departments in New YorkFormulate in-store and market surveys (e.g., labelling, collaterals), be attentive to feedback during store visits, identify potential gaps and elaborate recommendationsAssist with procurement (purchase orders, invoice submission) for external suppliersEnsure archiving and record-keeping for company complianceChampion and steward Le Labo values: Commit to broader responsibility & accountability for sustainability, diversity & inclusion while staying true to the Le Labo mission. Demonstrate kindness and respect, empathy, inclusion, and humility, and ensure these are at the core of all interactions. Embody the values of the manifesto through our actions, and drive accountability for contributing to the growing internal culture of Le Labo. Create value and positive impact across all elements of our Brand, operations, teams, partners, and the broader world. Exude passion for Le Labo and deeply appreciate, understand the Brand DNAThis list not exhaustive as new projects may arise and evolve.QualificationsFluency in English, one other European language is a plusExcellent verbal and written communication skills to speak to a variety of people and collaborate with all departments and affiliates internally and retailers externallyProficiency in Microsoft Office 365 applications #J-18808-Ljbffr