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- Tasks: Support the Store Manager and lead the sales team to deliver exceptional customer service.
- Company: Join a leader in prestige beauty with a diverse and inclusive culture.
- Benefits: Competitive pay, training opportunities, and a clear path for career growth.
- Why this job: Kickstart your supervisory career in a dynamic retail environment.
- Qualifications: Retail experience, strong customer service skills, and a flair for cosmetics.
- Other info: Flexible hours and a chance to work in a fast-paced, exciting setting.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis. If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalised customer service
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Key Holder Key Holder in Glasgow employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder Key Holder in Glasgow
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations in-store, like dealing with a difficult customer or coaching a team member. Being prepared will help you shine during the interview.
✨Tip Number 3
Don’t forget to highlight your cash handling experience! If you've managed cash reconciliation before, make sure to mention it. It’s a key part of the role, and showing you’re confident in this area can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Key Holder Key Holder in Glasgow
Some tips for your application 🫡
Show Your Retail Flair: Make sure to highlight your retail experience, especially in cosmetics. We want to see how you've provided that inspirational and personalised customer service before, so share some examples!
Be Authentic: When writing your application, let your personality shine through! We value authenticity, so don’t be afraid to show us who you are and why you're passionate about this role.
Highlight Leadership Skills: If you've had any supervisory experience, even if it's informal, make sure to mention it! We love seeing how you've coached or mentored others to achieve their targets.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Familiarise yourself with the latest trends and products in the beauty industry. This will not only show your passion but also help you answer questions confidently.
✨Show Off Your Coaching Skills
Since the role involves mentoring and coaching, be ready to share examples of how you've successfully led a team or helped someone improve their performance. Think of specific situations where your guidance made a difference.
✨Demonstrate Customer Service Excellence
Prepare to discuss how you provide personalised customer service. Have a few stories ready that highlight your ability to connect with customers and meet their needs, as this is crucial for achieving sales targets.
✨Be Ready for Cash Handling Questions
Since cash reconciliation is part of the job, be prepared to talk about your experience with cash handling. If you have any specific processes or systems you’ve used, mention those to show your familiarity and reliability.
