At a Glance
- Tasks: Deliver exceptional customer service and maintain a vibrant store environment.
- Company: Join the iconic Jo Malone London team in Glasgow.
- Benefits: Flexible hours, competitive pay, and a chance to grow your skills.
- Other info: Fast-paced retail environment with opportunities for special events.
- Why this job: Be part of a brand that values creativity and personal connection.
- Qualifications: Warm, friendly attitude with a passion for service and storytelling.
The predicted salary is between 12 - 15 € per hour.
The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goals.
Responsibilities And Tasks
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Build collaborative relationships with your colleagues
- Support the execution of in store events
- Awareness of stock and inventory
- Maintain high VM standards and work environment
- To be aware of competitor activity and to drive an omni-channel approach
- Adhere to Brand grooming guidelines
- Maintain the high standard of housekeeping
Qualifications
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
The Ideal Candidate
The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image. The ability to provide inspirational, authentic and personalized customer service. Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
Jo Malone London, Glasgow - Stylist Keyholder - 18 hours per week employer: The Estée Lauder Companies Inc.
Jo Malone London is an exceptional employer that values its employees by fostering a warm and collaborative work culture in the heart of Glasgow. With a focus on outstanding customer service, employees are provided with opportunities for personal growth and development while being part of a brand that celebrates creativity and storytelling. The company also offers flexible working hours and a supportive environment, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Jo Malone London, Glasgow - Stylist Keyholder - 18 hours per week
✨Tip Number 1
Get to know the brand inside out! Research Jo Malone London, their products, and their values. This way, when you walk into that interview, you can show off your passion for their service and storytelling.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your warm and friendly attitude. Role-play with a mate or in front of the mirror to nail that 'can-do' vibe.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They might share insider tips or even put in a good word for you. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Jo Malone London, Glasgow - Stylist Keyholder - 18 hours per week
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your love for customer service shine through! Share specific examples of how you've gone above and beyond to help customers in the past. We want to see that warm, friendly vibe that matches our brand.
Tailor Your Application:Make sure to customise your application to reflect the job description. Highlight your experience with sales performance and teamwork, as these are key for us. A little personal touch goes a long way in showing you’re the right fit!
Keep It Neat and Professional:Just like we maintain high VM standards in-store, your written application should be tidy and well-organised. Use clear language, check for typos, and make sure it’s easy to read. First impressions matter, even on paper!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Customer Service Skills
Make sure you can talk about your previous customer service experiences. Think of specific examples where you went above and beyond to help a customer. This will show that you understand the importance of exceptional service, which is key for a Stylist at Jo Malone London.
✨Show Your Passion for the Brand
Do a bit of homework on Jo Malone London. Familiarise yourself with their products, values, and what makes them unique. Being able to discuss your favourite scents or collections will demonstrate your genuine interest in the brand and its storytelling approach.
✨Dress to Impress
Since the role requires a groomed and crisp image, make sure you dress smartly for the interview. Choose an outfit that reflects the brand's aesthetic while also being comfortable. This will not only boost your confidence but also show that you take the opportunity seriously.
✨Prepare for Teamwork Questions
As collaboration is key in this role, be ready to discuss how you've worked effectively in a team before. Think of examples where you supported colleagues or contributed to a successful event. This will highlight your ability to build relationships and work well in a fast-paced environment.
