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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join The Estée Lauder Companies, a leader in prestige beauty.
- Benefits: Competitive pay, outstanding training, and career growth opportunities.
- Why this job: Be the CEO of your own store and make a real impact.
- Qualifications: Proven leadership skills and retail experience required.
- Other info: Dynamic environment with a focus on diversity and personal development.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Counter Manager role at The Estée Lauder Companies Inc. in Glasgow, Scotland, United Kingdom. We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven leadership, coaching and business management skills gained in a fast‑paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in‑store events, exceptional customer relationship management and leading a high‑performing team.
If you are an ambitious self‑starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long‑term fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:
- Effective verbal and written communication skills, excellent interpersonal skills.
- Quality customer service skills, skilled at winning people over.
- Results oriented, with high drive to meet objectives and standards.
- Ability to pursue goals beyond what is required or expected.
- Sense others' development needs and boost their abilities.
- Anticipates, recognizes, and meets customers' needs.
- Handles difficult and tense customer service situations with diplomacy and tact.
- Guides the performance of others while holding them accountable.
- Cultivates and maintains extensive informal networks.
- Models team qualities like respect, helpfulness, and cooperation.
- High attention to detail and organizational skills.
- Ability to work autonomously and contribute to the team.
- Proactive and positive approach to work and tasks.
- Confidentiality, tact, and discretion when dealing with people.
- Retail sales experience.
- Team leadership experience.
- Relevant degree or experience dependent on business/store size.
- Experience in strategic planning and execution.
- Ability to develop financial plans and manage resources.
- Working knowledge of a computerised system including email, Microsoft Excel.
Counter Manager La Mer 37.5 hours H Beauty Silverburn in Glasgow employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Manager La Mer 37.5 hours H Beauty Silverburn in Glasgow
✨Tip Number 1
Get to know the company culture before your interview. Research La Mer and The Estée Lauder Companies to understand their values and how they operate. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully led a team or handled a challenging situation. Being able to share these experiences will demonstrate your coaching skills and ability to drive results.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the role and the team. They might even give you tips that could help you stand out during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about landing this amazing opportunity at H Beauty Silverburn.
We think you need these skills to ace Counter Manager La Mer 37.5 hours H Beauty Silverburn in Glasgow
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've inspired and developed teams in the past, especially in a fast-paced retail environment like ours.
Tailor Your Application: Don’t just send a generic CV! We love it when candidates tailor their applications to the role. Mention specific experiences that relate to coaching, customer service, and achieving sales targets.
Be Results-Oriented: We’re looking for someone who’s driven to meet objectives. In your application, share examples of how you’ve gone above and beyond to achieve results in previous roles. Show us your passion for success!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm for joining the StudySmarter team!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Product Inside Out
As a Counter Manager for La Mer, it's crucial to have an in-depth understanding of the brand and its products. Research the latest offerings, key ingredients, and customer benefits. This knowledge will not only impress your interviewers but also show your passion for the brand.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and coaching abilities. Think about times when you've successfully led a team or developed someone's skills. Be ready to discuss how you can inspire and motivate your team to achieve sales and customer service targets.
✨Demonstrate Customer-Centric Thinking
The role requires exceptional customer relationship management. Be prepared to share specific instances where you've gone above and beyond for customers. Discuss how you anticipate their needs and handle difficult situations with tact and diplomacy.
✨Bring Your Business Acumen
Since you'll be responsible for creating and executing a business plan, come equipped with ideas on how to attract and retain customers. Think about potential in-store events or promotions that could drive sales. Showing your strategic thinking will set you apart from other candidates.
