Fragrance Concierge & Guest Experience Host
Fragrance Concierge & Guest Experience Host

Fragrance Concierge & Guest Experience Host

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer service and host unique in-store events.
  • Company: Join the luxury cosmetics brand, Jo Malone London.
  • Benefits: Competitive pay, employee discounts, and a creative work environment.
  • Why this job: Be part of crafting memorable experiences for customers worldwide.
  • Qualifications: Passion for storytelling, creativity, and flexibility for retail hours.
  • Other info: Perfect for those who love beauty and connecting with people.

The predicted salary is between 30000 - 42000 £ per year.

A luxury cosmetics company is seeking a friendly and adaptable candidate to join Jo Malone London as a Boutique Stylist. The role focuses on providing exceptional customer service while hosting unique in-store events. Ideal candidates will possess a passion for storytelling and creativity, ensuring every customer feels special. Flexibility to work retail hours, including evenings and weekends, is essential. Join us in crafting memorable experiences for our global clientele.

Fragrance Concierge & Guest Experience Host employer: The Estée Lauder Companies Inc.

Jo Malone London is an exceptional employer that values creativity and storytelling, offering a vibrant work culture where every team member plays a vital role in crafting memorable experiences for our global clientele. With a focus on employee growth and development, we provide unique opportunities to enhance your skills while working in a luxurious environment that celebrates individuality and passion. Join us and be part of a team that not only prioritises exceptional customer service but also fosters a supportive and flexible workplace.
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Contact Detail:

The Estée Lauder Companies Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Fragrance Concierge & Guest Experience Host

Tip Number 1

Get to know the brand inside out! Dive into Jo Malone London's history, fragrances, and unique events. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out as a true fragrance aficionado.

Tip Number 2

Practice your storytelling skills! Since the role is all about creating memorable experiences, think of ways to weave engaging narratives around the products. Share personal anecdotes or create imaginative scenarios that highlight how the fragrances can enhance someone's life.

Tip Number 3

Flexibility is key! Be ready to discuss your availability for retail hours, including evenings and weekends. Show that you're adaptable and willing to go the extra mile to ensure every customer feels special during their visit.

Tip Number 4

Don't forget to apply through our website! It’s the best way to get noticed. Plus, it shows you’re genuinely interested in joining the team. Make sure to highlight your customer service experience and any creative events you've hosted in the past!

We think you need these skills to ace Fragrance Concierge & Guest Experience Host

Customer Service
Adaptability
Creativity
Storytelling
Event Hosting
Flexibility
Communication Skills
Attention to Detail

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for storytelling and creativity shine through. Share experiences that highlight how you've made customers feel special in the past – this will resonate with us at Jo Malone London.

Be Friendly and Adaptable: We’re looking for someone who can adapt to different situations and connect with a variety of customers. Use your application to showcase your friendly nature and any experiences where you’ve had to think on your feet or adjust to changing circumstances.

Highlight Your Flexibility: Since the role requires working retail hours, including evenings and weekends, make sure to mention your availability. We appreciate candidates who are flexible and willing to go the extra mile to create memorable experiences for our guests.

Apply Through Our Website: To ensure your application gets the attention it deserves, please apply directly through our website. This way, we can easily track your application and get back to you as soon as possible!

How to prepare for a job interview at The Estée Lauder Companies Inc.

Know Your Fragrance Facts

Brush up on your knowledge of fragrances and the Jo Malone London brand. Be ready to discuss different scents, their notes, and how they can evoke emotions or memories. This shows your passion for the product and helps you connect with customers.

Showcase Your Storytelling Skills

Prepare a few personal anecdotes that highlight your creativity and ability to engage customers. Think about how you can weave a narrative around a fragrance or an event you've hosted in the past. This will demonstrate your storytelling prowess and make you memorable.

Emphasise Flexibility and Adaptability

Since the role requires working retail hours, including evenings and weekends, be upfront about your availability. Share examples of how you've adapted to changing situations in previous roles, showcasing your ability to thrive in a dynamic environment.

Practice Exceptional Customer Service Scenarios

Anticipate questions about customer service and prepare responses that reflect your approach to creating memorable experiences. Think of specific instances where you went above and beyond for a customer, as this aligns perfectly with the role's focus on exceptional service.

Fragrance Concierge & Guest Experience Host
The Estée Lauder Companies Inc.

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