At a Glance
- Tasks: Create unforgettable customer experiences through fragrance and gifting.
- Company: Join the iconic Jo Malone London team at John Lewis Exeter.
- Benefits: Enjoy a competitive salary, commission, product discounts, and training opportunities.
- Other info: Flexible hours to support your work-life balance.
- Why this job: Be part of a creative environment where you inspire and delight customers every day.
- Qualifications: Passion for customer service and a friendly, approachable attitude.
The predicted salary is between 25000 - 32000 £ per year.
As one of our highly skilled Senior Sales Advisors, you will combine your passion for fragrance and gifting, to ensure that each customer has a unique and inspirational in-store experience which educates, inspires and delights them. Creativity is our day to day. From the signature Hand & Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories.
Compensation & Benefits
- Competitive industry salary
- Commission scheme
- Product discount
- Training & development
Qualifications
- A passion and energy to provide inspirational, authentic and personalised customer service
- An approachable, friendly with a ‘can‑do’ attitude.
- Confidence in speaking to customers, get to know them and understand their needs to best cater to them
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
- Proof of right to live and work in the country
Jo Malone London, John Lewis Exeter, Senior Stylist, 30 hours/5 days employer: The Estée Lauder Companies Inc.
At Jo Malone London, we pride ourselves on being an exceptional employer that values creativity and personal growth. Our team members enjoy a competitive salary, commission opportunities, and generous product discounts, all within a supportive work culture that encourages work-life balance. Located in the vibrant John Lewis Exeter, our Senior Stylists have the unique chance to inspire customers through personalised service while developing their skills in a dynamic retail environment.
Contact Details:
The Estée Lauder Companies Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Jo Malone London, John Lewis Exeter, Senior Stylist, 30 hours/5 days
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including The Estée Lauder Companies Inc., may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Jo Malone London, John Lewis Exeter, Senior Stylist, 30 hours/5 days
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like The Estée Lauder Companies Inc. that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at The Estée Lauder Companies Inc. will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about The Estée Lauder Companies Inc. and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at The Estée Lauder Companies Inc., it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at The Estée Lauder Companies Inc.!
