Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join Estée Lauder, a leader in prestige beauty with a diverse culture.
- Benefits: Enjoy competitive pay, training opportunities, and career progression.
- Why this job: Be the CEO of your own store and make a real impact.
- Qualifications: Retail experience and strong leadership skills are essential.
- Other info: This role offers exposure to business planning and marketing.
The predicted salary is between 42000 - 58000 £ per year.
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:
- Effective verbal and written communication skills. Excellent interpersonal skills
- Quality customer service skills. Skilled at winning people over
- Results oriented, with high drive to meet objectives and standards
- Pursue goals beyond what is required or expected of them
- Senses Others' Development Needs And Bolsters Their Abilities
- Anticipates, recognizes, and meets customers' needs
- Handles difficult and tense customer service situations with diplomacy and tact
- Guides the performance of others while holding them accountable
- Cultivate and maintain extensive informal networks
- Models team qualities like respect, helpfulness, and cooperation
- High attention to detail and organisational skills
- The ability to work autonomously and contribute to the team
- Proactive and positive approach to work and tasks
- Confidentiality, tact, and discretion when dealing with people
Qualifications / Knowledge:
- Retail sales experience.
- Team leadership
- Degree of experience dependent on business/Store size.
- Experience in strategic planning and execution
- Ability to develop financial plans and manage resources
- Working knowledge of a computerised system including email, Microsoft Excel
Estee Lauder Maternity Cover Counter Manager Heathrow T3 37.5 hours per week employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estee Lauder Maternity Cover Counter Manager Heathrow T3 37.5 hours per week
✨Tip Number 1
Familiarise yourself with Estée Lauder's brand values and product lines. Understanding their ethos and offerings will help you connect with the team and demonstrate your passion for the brand during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in a retail environment. Be ready to discuss specific situations where you motivated your team to achieve sales targets or improve customer service.
✨Tip Number 3
Network with current or former employees of Estée Lauder, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss your strategic planning abilities. Think about how you would create an agile business plan for the counter, including ideas for in-store events and customer engagement strategies that align with Estée Lauder's goals.
We think you need these skills to ace Estee Lauder Maternity Cover Counter Manager Heathrow T3 37.5 hours per week
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and leadership. Emphasise any achievements in sales targets, team development, and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your ability to lead a team. Mention specific examples of how you've successfully managed teams or improved sales in previous roles.
Highlight Key Skills: In your application, focus on skills mentioned in the job description such as effective communication, customer relationship management, and strategic planning. Use concrete examples to demonstrate these abilities.
Show Enthusiasm for the Brand: Express your enthusiasm for Estée Lauder and its products in your application. Research the brand's values and culture, and reflect this understanding in your writing to show you are a good fit.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Show Your Leadership Skills
As a Counter Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully coached others in the past, and be ready to discuss your leadership style and how it aligns with Estee Lauder's values.
✨Understand the Brand
Familiarise yourself with Estee Lauder's products, values, and recent campaigns. Showing genuine enthusiasm for the brand and its offerings will help you stand out as a candidate who is not only qualified but also passionate about the role.
✨Prepare for Customer Scenarios
Expect questions about handling difficult customer situations. Think of specific instances where you've successfully resolved conflicts or improved customer satisfaction, and be prepared to share these stories during the interview.
✨Demonstrate Business Acumen
Since this role involves strategic planning and execution, be ready to discuss your experience with business management. Highlight any relevant financial planning or resource management skills that showcase your ability to drive sales and meet targets.
