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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Estee Lauder, a leader in prestige beauty with a diverse culture.
- Benefits: Competitive pay, excellent training, and career growth opportunities.
- Why this job: Kickstart your retail career while coaching others and making an impact.
- Qualifications: Retail experience, supervisory skills, and a passion for customer service.
- Other info: Fast-paced environment with flexible hours and exciting events.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Estee Lauder Manchester T2 Assistant Counter Manager x 36 hours employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estee Lauder Manchester T2 Assistant Counter Manager x 36 hours
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty and retail industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality during interviews! Be authentic and let your passion for retail shine through. Remember, they want someone who can inspire and lead a team, so don’t hold back!
✨Tip Number 3
Prepare for situational questions! Think about times you've coached others or handled tough customer service situations. We want to hear those success stories that highlight your skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team at Estee Lauder.
We think you need these skills to ace Estee Lauder Manchester T2 Assistant Counter Manager x 36 hours
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for the beauty industry shine through. We want to see how your passion aligns with our values and how you can inspire others in a fast-paced retail environment.
Highlight Your Coaching Skills: Make sure to emphasise any experience you have in coaching or mentoring others. We’re looking for someone who can lead our Sales Associates to success, so share specific examples of how you've helped others achieve their goals.
Be Specific About Your Experience: Detail your previous retail experience, especially in cosmetics. We want to know about your operational skills, inventory management, and any experience with point-of-sale software. The more specific you are, the better!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our team. We can’t wait to hear from you!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Stuff
Before the interview, make sure you’re familiar with Estee Lauder’s products and values. Brush up on their latest launches and understand what sets them apart in the beauty industry. This will show your passion for the brand and help you connect with the interviewer.
✨Showcase Your Leadership Skills
Since the role involves coaching and developing a team, be ready to share specific examples of how you've successfully led others in the past. Think about times when you motivated your team to hit targets or improved customer service – these stories will highlight your supervisory experience.
✨Demonstrate Customer Service Excellence
Prepare to discuss how you provide personalised customer service. Share anecdotes that illustrate your ability to connect with customers and enhance their shopping experience. This is crucial in a retail environment, especially in cosmetics where personal touch matters.
✨Be Ready for Operational Questions
Expect questions about retail operations, like inventory management and cash handling. Brush up on your knowledge of point-of-sale systems and be prepared to discuss how you’ve managed these aspects in previous roles. This will show you’re not just a people person but also operationally savvy.
