At a Glance
- Tasks: Support the Store Manager in leading a dynamic team and executing business strategies.
- Company: Join Estée Lauder, a leader in innovative beauty products with a rich legacy.
- Benefits: Enjoy competitive salary, commission, product discounts, and extensive training opportunities.
- Other info: This role is perfect for ambitious individuals looking to kickstart their career in retail.
- Why this job: Be part of a vibrant culture that values diversity and offers career growth in prestige beauty.
- Qualifications: Retail management experience, strong customer service skills, and flexible availability are essential.
The predicted salary is between 28000 - 42000 £ per year.
Estee Lauder - 37.5hr Assistant Business Manager - Boots Stratford (Mat Cover) Join to apply for the Estee Lauder - 37.5hr Assistant Business Manager - Boots Stratford (Mat Cover) role at The Estée Lauder Companies Inc. Estee Lauder - 37.5hr Assistant Business Manager - Boots Stratford (Mat Cover) 4 weeks ago Be among the first 25 applicants Join to apply for the Estee Lauder - 37.5hr Assistant Business Manager - Boots Stratford (Mat Cover) role at The Estée Lauder Companies Inc. Get AI-powered advice on this job and more exclusive features. Estée Lauder is the flagship brand of The Estée Lauder Companies Inc. Founded by Mrs. Estée Lauder, the brand today continues her legacy of creating the most innovative, sophisticated, high-performance skin care and makeup products and iconic fragrances — all infused with a deep understanding of consumers needs and desires. This is an exceptional opportunity for you to support the store/counter manager in managing the team. You will have partial accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team. Compensation And Benefits Competitive industry salary Commission scheme Product discount Training & development Qualifications You will have: Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment Experience setting sales and customer service targets, sales analysis and staff scheduling Experience of creating and executing in-store events Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview. Proof of right to live and work in the country Description We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self⁃starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package. Qualifications ⁃ Proven retail experience preferably within cosmetics ⁃ The ability to provide inspirational, authentic and personalized customer service ⁃ Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets ⁃ Retail operations experience including inventory management and cash reconciliation ⁃ Ability to work retail hours including days, nights, weekends and special events in a fast⁃paced work environment ⁃ Previous experience with retail point⁃of⁃sale software ⁃ Proficient in Microsoft Office ⁃ Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Personal Care Product Manufacturing Referrals increase your chances of interviewing at The Estée Lauder Companies Inc. by 2x Get notified about new Assistant Business Manager jobs in London, England, United Kingdom . 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Estee Lauder - 37.5hr Assistant Business Manager - Boots Stratford (Mat Cover) in London employer: The Estée Lauder Companies Inc.
At Estée Lauder, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our team members enjoy competitive salaries, a commission scheme, and generous product discounts, alongside extensive training and development opportunities that pave the way for career advancement in the beauty industry. Located in the bustling Boots Stratford, this role offers a unique chance to thrive in a fast-paced retail environment while making a meaningful impact on customer experiences.
Contact Details:
The Estée Lauder Companies Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Estee Lauder - 37.5hr Assistant Business Manager - Boots Stratford (Mat Cover) in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Estée Lauder Companies Inc., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Estée Lauder Companies Inc.!
We think you need these skills to ace Estee Lauder - 37.5hr Assistant Business Manager - Boots Stratford (Mat Cover) in London
Retail Management Experience
Customer Relationship Management
Sales Target Setting
Event Planning and Execution
Coaching and Mentoring Skills
Inventory Management
Cash Reconciliation
Point-of-Sale Software Proficiency
Microsoft Office Proficiency
Flexible Availability
Strong Communication Skills
Team Leadership
Problem-Solving Skills
Sales Analysis
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Estée Lauder Companies Inc., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Estée Lauder Companies Inc. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Estée Lauder Companies Inc. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
