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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a prestigious beauty brand with a focus on diversity and growth.
- Benefits: Competitive pay, excellent training, and career advancement opportunities.
- Other info: Dynamic environment with opportunities for personal and professional development.
- Why this job: Be the CEO of your own store and make a real impact in beauty.
- Qualifications: Retail management experience, strong leadership, and a passion for coaching.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment.
This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail management/assistant retail management experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
Applicants must be able to provide proof of right to live and work in the country if invited to attend for an interview.
ELC Multi Brand Business Manager- SEPHORA BRISTOL employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ELC Multi Brand Business Manager- SEPHORA BRISTOL
✨Tip Number 1
Get to know the company inside out! Research Sephora's values, products, and recent events. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership and coaching skills, as these are key for the ELC Multi Brand Business Manager role.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace ELC Multi Brand Business Manager- SEPHORA BRISTOL
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've inspired and developed teams in the past, especially in a fast-paced retail environment like cosmetics.
Tailor Your Business Plan Experience: When discussing your business planning skills, be specific! Share examples of how you've set sales targets and executed strategies to achieve them. This will show us you're ready to take charge as the CEO of your own store.
Customer Service is Key: We love candidates who can provide exceptional customer service. Include any experiences where you’ve gone above and beyond for customers, as this is crucial for our brand and the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us at Sephora Bristol.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Business Inside Out
Before the interview, make sure you understand the brand and its products thoroughly. Research Sephora's latest offerings, their customer service philosophy, and any recent in-store events. This knowledge will help you demonstrate your passion for the role and show that you're ready to lead a team effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you coached someone to success or turned around a challenging situation. Be ready to discuss your leadership style and how it aligns with creating a high-performing team in a retail environment.
✨Demonstrate Your Business Acumen
Be prepared to talk about your experience with business planning and achieving sales targets. Bring examples of how you've set goals, analysed sales data, and managed inventory. This will show that you have the strategic mindset needed to run a store effectively and drive results.
✨Engage with Customer Service Scenarios
Think of a few customer service scenarios you might face in the role and how you would handle them. Highlight your ability to provide personalised service and build relationships with customers. This will illustrate your commitment to exceptional customer experiences, which is crucial for this position.