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- Tasks: Lead a team to deliver exceptional customer experiences in beauty and skincare.
- Company: Join Clinique, a leader in dermatological skincare with over 55 years of expertise.
- Benefits: Enjoy competitive salary, commission, product discounts, and training opportunities.
- Why this job: Be part of a passionate team that values client relationships and personal growth.
- Qualifications: Previous retail or customer service experience and a passion for beauty are essential.
- Other info: Flexible hours available to support work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Counter Manager M&S Liverpool One role at The Estée Lauder Companies Inc.
2 months ago Be among the first 25 applicants
Join to apply for the Counter Manager M&S Liverpool One role at The Estée Lauder Companies Inc.
Description
Clinique’s promise is to create great looking skin for everyone. Born out of a Dermatologist office, Clinique are the leading authority in the Active Derm category with diagnostics, built on 55+ years of dermatological research and products that deliver clinical results clients will see and feel instantly, and over time.
Description
Clinique’s promise is to create great looking skin for everyone. Born out of a Dermatologist office, Clinique are the leading authority in the Active Derm category with diagnostics, built on 55+ years of dermatological research and products that deliver clinical results clients will see and feel instantly, and over time.
Clinique’s mission has always been to provide the safest, most effective formulas in simple routines that bring remarkable results. Clinique is built on passion – a passion for our clients, for our innovative products and the development of our talent. We place the client at the heart of everything we do, giving superior care by providing dermatologist guided solutions, from skincare to makeup.
If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry, then this could be the perfect role for you.As one of our talented Counter Managers,you will be passionate about skin and beauty, creating an exceptional customer experience making your client feel Valued, Respected, Connected, and Confident while delivering customer service, operational and sales targets.
Qualifications
Compensation and Benefits
- Competitive industry salary
- Commission scheme
- Product discount
- Training & development
About You
You will have:
- Previous supervisory retail industry/customer services experience
- A desire to understand your client’s skin and make up goals to confidentially recommend custom-fit routines
- A passion and energy to provide inspirational, authentic and personalised customer service
- Experience of creating and executing in-store events
- An approachable and friendly personality
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview
- Proof of right to live and work in the country
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Personal Care Product Manufacturing
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Counter Manager M&S Liverpool One employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Manager M&S Liverpool One
✨Tip Number 1
Familiarise yourself with Clinique's product range and their unique selling points. Understanding the brand's ethos and how they position themselves in the market will help you connect better with potential customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to discuss your previous retail experience in detail, especially any supervisory roles. Highlight specific examples where you successfully led a team or improved customer satisfaction, as this will show your capability to manage the counter effectively.
✨Tip Number 3
Think about how you can create engaging in-store events that align with Clinique’s mission. Be ready to share innovative ideas that could enhance customer experience and drive sales, as this will showcase your creativity and initiative.
✨Tip Number 4
Demonstrate your flexibility and willingness to adapt to different working hours. Since the role requires availability across various days, showing that you can accommodate the needs of the business will make you a more attractive candidate.
We think you need these skills to ace Counter Manager M&S Liverpool One
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Clinique's mission and values. Highlight your passion for skincare and beauty in your application, showing how you align with their commitment to creating great looking skin for everyone.
Tailor Your CV: Make sure your CV reflects relevant experience in retail and customer service. Emphasise any supervisory roles you've held and your ability to create exceptional customer experiences, as these are key for the Counter Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Discuss your previous experience in executing in-store events and how you can contribute to achieving sales targets while providing personalised customer service.
Showcase Your Availability: Be clear about your flexible availability in your application. Mention your willingness to work across various days and hours, as this is important for maintaining a good work-life balance within the team.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for skincare and beauty during the interview. Share personal experiences or stories that highlight your passion, as this role requires a genuine interest in helping clients achieve their skincare goals.
✨Demonstrate Customer-Centric Mindset
Prepare examples of how you've provided exceptional customer service in previous roles. Discuss how you can create a welcoming environment for clients, making them feel valued and respected, which is crucial for a Counter Manager.
✨Highlight Your Leadership Skills
As a Counter Manager, you'll need to lead a team effectively. Be ready to discuss your previous supervisory experience and how you've motivated and developed team members to achieve sales targets and deliver outstanding service.
✨Be Ready to Discuss Event Planning
Since the role involves creating and executing in-store events, come prepared with ideas for potential events you could organise. This shows your initiative and creativity, which are key traits for success in this position.
