Counter Manager Lead - La Mer Selfridges Trafford 22.5 hours
Counter Manager Lead - La Mer Selfridges Trafford 22.5 hours

Counter Manager Lead - La Mer Selfridges Trafford 22.5 hours

Part-Time 30000 - 40000 £ / year (est.) No home office possible
The Estée Lauder Companies Inc.

At a Glance

  • Tasks: Lead and inspire a team of Skin Care Experts to achieve sales and client service goals.
  • Company: Join La Mer, a luxury skincare brand with a rich heritage and innovative products.
  • Benefits: Competitive salary, commission scheme, product discounts, and comprehensive training.
  • Other info: Exciting career progression opportunities in a prestigious retail environment.
  • Why this job: Be part of a dynamic team in the luxury beauty industry and make a real impact.
  • Qualifications: Energetic self-starter with leadership skills and a passion for skincare.

The predicted salary is between 30000 - 40000 £ per year.

La Mer’s prestige skin care journey began when Dr. Max Huber suffered burns in a lab accident and was inspired to create his own destiny. Aerospace Physicist by day, star‑gazer and dreamer by night, he hoped to unlock the legendary revitalizing powers of the sea he held so dear. 6,000 experiments and 12 years of searching led to the epiphany of a lifetime – a fermentation process that transformed sea kelp and other pure ingredients into Miracle Broth™. This renewing elixir at the heart of Crème de la Mer would finally transform the look of his skin.

We are seeking an inspirational and energetic Counter Manager Lead to play a leading role in the success of the team by supporting the Counter Manager to lead, coach and develop our team of Skin Care Experts to achieve sales, client service and operational targets. You will have partial accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in‑store events, exceptional customer relationship management and the leadership of a high‑performing team.

If you are an ambitious self‑starter looking for a progressive career within the Luxury Retail Beauty Industry, then this could be the perfect role for you.

Compensation and Benefits

  • Competitive industry salary
  • Commission scheme
  • Product discount
  • Training

Counter Manager Lead - La Mer Selfridges Trafford 22.5 hours employer: The Estée Lauder Companies Inc.

At La Mer, we pride ourselves on being an exceptional employer within the luxury retail beauty industry, offering a vibrant work culture that fosters creativity and collaboration. Our team members benefit from competitive salaries, commission schemes, and generous product discounts, alongside comprehensive training programmes designed to support personal and professional growth. Located in the prestigious Selfridges Trafford, our employees enjoy a dynamic environment where they can thrive and make a meaningful impact on customer experiences.
The Estée Lauder Companies Inc.

Contact Detail:

The Estée Lauder Companies Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Counter Manager Lead - La Mer Selfridges Trafford 22.5 hours

Tip Number 1

Network like a pro! Connect with people in the beauty industry, especially those who work at La Mer or similar brands. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might help you land that dream job!

Tip Number 2

Show your passion for the brand! When you get the chance to chat with someone from La Mer, share your love for their products and what makes them special. This enthusiasm can set you apart from other candidates and show that you’re genuinely interested in the role.

Tip Number 3

Prepare for interviews by practising common questions and scenarios related to team leadership and customer service. Think about how you would handle specific situations as a Counter Manager Lead. We want to see your problem-solving skills and how you inspire others!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Keep an eye on our careers page for updates and new opportunities!

We think you need these skills to ace Counter Manager Lead - La Mer Selfridges Trafford 22.5 hours

Leadership Skills
Coaching Skills
Sales Strategy Development
Customer Relationship Management
Event Planning
Team Development
Operational Management
Agile Business Planning
Target Achievement
Communication Skills
Self-Motivation
Ambition
Retail Experience
Customer Service Excellence

Some tips for your application 🫡

Show Your Passion for Beauty: When writing your application, let your love for the beauty industry shine through. Share any experiences or insights that connect you to La Mer’s luxurious ethos and how you can contribute to our team.

Tailor Your CV: Make sure your CV is tailored specifically for the Counter Manager Lead role. Highlight relevant experience in retail, leadership, and customer service that aligns with what we’re looking for in a candidate.

Be Authentic: We want to get to know the real you! Don’t be afraid to showcase your personality in your cover letter. Share your journey and what drives you to excel in the luxury retail beauty space.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!

How to prepare for a job interview at The Estée Lauder Companies Inc.

Know Your Product Inside Out

Before the interview, make sure you’re well-versed in La Mer’s products, especially the Miracle Broth™ and its benefits. Understanding the brand's story and the science behind the skincare will show your passion and commitment to the role.

Showcase Your Leadership Skills

As a Counter Manager Lead, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully coached or developed others, and be ready to discuss how you would motivate your team to achieve sales and service targets.

Prepare for Customer Scenarios

Think about potential customer interactions you might face in the role. Be ready to role-play scenarios where you handle difficult customers or create memorable experiences. This will highlight your customer service skills and your ability to build relationships.

Have a Vision for the Counter

Come prepared with ideas on how you would execute an agile business plan for the counter. Think about strategic targeting and impactful in-store events that could attract and retain customers. This shows initiative and a proactive approach to the role.

Counter Manager Lead - La Mer Selfridges Trafford 22.5 hours
The Estée Lauder Companies Inc.

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