Counter Manager — Lead, Coach & Drive In-Store Success

Counter Manager — Lead, Coach & Drive In-Store Success

Full-Time 30000 - 40000 € / year (est.) No home office possible
The Estée Lauder Companies Inc.

At a Glance

  • Tasks: Lead and coach a team to achieve sales targets and enhance customer service.
  • Company: Join Estée Lauder, a leader in the beauty industry with a vibrant culture.
  • Benefits: Competitive pay, career growth, and opportunities in the beauty sector.
  • Other info: Exciting career progression opportunities await in a dynamic environment.
  • Why this job: Make an impact in retail while developing your leadership skills.
  • Qualifications: Proven leadership experience and a passion for customer service.

The predicted salary is between 30000 - 40000 € per year.

The Estée Lauder Companies Inc. is seeking a dynamic Counter Manager in Greater London. In this role, you will lead and develop a team of Sales Associates while achieving sales and operational targets. The ideal candidate will demonstrate proven leadership and coaching skills in a retail environment, with a strong focus on customer service excellence. You'll be responsible for executing strategic business plans and developing customer relationships. This position offers competitive remuneration and progressive career opportunities within the beauty industry.

Counter Manager — Lead, Coach & Drive In-Store Success employer: The Estée Lauder Companies Inc.

The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture in Greater London that prioritises employee development and customer service excellence. With competitive remuneration and clear pathways for career progression within the beauty industry, you will thrive in an environment that values leadership and teamwork, making a meaningful impact on both your team and customers.

The Estée Lauder Companies Inc.

Contact Detail:

The Estée Lauder Companies Inc. Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Counter Manager — Lead, Coach & Drive In-Store Success

Tip Number 1

Network like a pro! Reach out to people in the beauty industry, especially those who work at Estée Lauder. A friendly chat can open doors and give you insider info on what they're really looking for in a Counter Manager.

Tip Number 2

Show off your leadership skills! During interviews, share specific examples of how you've successfully led a team or improved customer service. We want to see that you can drive in-store success just like the job description says.

Tip Number 3

Prepare for role-play scenarios! Since this is a customer-focused position, practice how you'd handle different customer situations. This will help you demonstrate your coaching abilities and customer service excellence during the interview.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Counter Manager — Lead, Coach & Drive In-Store Success

Leadership Skills
Coaching Skills
Sales Management
Customer Service Excellence
Strategic Planning
Team Development
Relationship Building

Some tips for your application 🫡

Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully led teams in the past and what strategies you used to motivate and develop your colleagues.

Focus on Customer Service:Since customer service excellence is key for this role, share specific examples of how you've gone above and beyond for customers. We love to see candidates who truly understand the importance of building strong customer relationships.

Be Strategic:Don’t forget to mention any experience you have with executing business plans or achieving sales targets. We’re looking for someone who can think strategically and drive results, so show us how you’ve done this in previous roles.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at The Estée Lauder Companies Inc.

Know Your Products Inside Out

Before the interview, make sure you’re well-versed in Estée Lauder's product range. Familiarise yourself with their bestsellers and any new launches. This will not only show your passion for the brand but also demonstrate your ability to drive sales through product knowledge.

Showcase Your Leadership Style

Prepare examples of how you've successfully led a team in the past. Think about specific situations where you coached someone to success or resolved a conflict. This will help you illustrate your leadership skills and how you can inspire your future team.

Emphasise Customer Service Excellence

Be ready to discuss your approach to customer service. Share stories that highlight your commitment to creating exceptional customer experiences. This is crucial for a role focused on developing customer relationships and achieving sales targets.

Prepare Strategic Business Insights

Research the current trends in the beauty industry and be prepared to discuss how you would execute strategic business plans. Showing that you understand the market and have ideas for driving success will set you apart from other candidates.