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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a prestigious beauty brand with a focus on personal development.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career.
- Other info: Diverse culture with excellent career progression opportunities.
- Why this job: Be the CEO of your own store and make a real impact in beauty.
- Qualifications: Retail experience and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in‑store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self‑starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all‑round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:
- Effective verbal and written communication skills.
- Excellent interpersonal skills.
- Quality customer service skills.
- Skilled at winning people over.
- Results oriented, with high drive to meet objectives and standards.
- Pursue goals beyond what is required or expected of them.
- Senses Others' Development Needs And Bolsters Their Abilities.
- Anticipates, recognizes, and meets customers' needs.
- Handles difficult and tense customer service situations with diplomacy and tact.
- Guides the performance of others while holding them accountable.
- Cultivate and maintain extensive informal networks.
- Models team qualities like respect, helpfulness, and cooperation.
- High attention to detail and organisational skills.
- The ability to work autonomously and contribute to the team.
- Proactive and positive approach to work and tasks.
- Confidentiality, tact, and discretion when dealing with people.
Qualifications / Knowledge:
- Retail sales experience.
- Team leadership degree of experience dependent on business/Store size.
- Experience in strategic planning and execution.
- Ability to develop financial plans and manage resources.
- Working knowledge of a computerised system including email, Microsoft Excel.
Aveda Account Manager Fenwick Colchester 30 Hours employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aveda Account Manager Fenwick Colchester 30 Hours
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Aveda and Fenwick. Understanding their values and how they operate will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Since this role is all about leading and coaching a team, think of specific examples from your past where you've successfully managed a team or resolved a conflict. We want you to shine and show off those skills!
✨Tip Number 3
Be ready to discuss your business planning ideas! This position requires a flair for strategic thinking, so come prepared with some innovative ideas on how you would attract and retain customers. Show them you’re not just a manager, but a visionary!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Aveda Account Manager Fenwick Colchester 30 Hours
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight any experience you have in leading teams or coaching others. We want to see how you've inspired and developed your colleagues in previous roles, especially in a fast-paced retail environment.
Tailor Your Application: Don’t just send a generic application! We love it when candidates customise their CVs and cover letters to reflect the specific skills and experiences that match the job description. Show us why you're the perfect fit for this role!
Demonstrate Your Customer Focus: Since customer service is key in this role, share examples of how you've gone above and beyond to meet customer needs. We want to know how you handle tough situations with diplomacy and tact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Business Inside Out
Before the interview, make sure you understand Aveda's brand values, products, and customer service philosophy. Research their recent campaigns or events to show your enthusiasm and knowledge about the company.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or coached others. Highlight how you’ve motivated your team to achieve sales targets or improve customer service, as this role is all about inspiring others.
✨Demonstrate Customer-Centric Thinking
Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you anticipate customer needs and handle challenging situations with tact, as this will resonate well with the interviewers.
✨Be Ready to Discuss Strategic Planning
Since the role involves creating and executing business plans, come prepared with ideas on how you would attract and retain customers. Think about potential in-store events or marketing strategies that could work well for Aveda.