At a Glance
- Tasks: Support training logistics and enhance educational initiatives for iconic skincare brands.
- Company: Join Estée Lauder's innovative Skincare Cluster with renowned brands like Clinique and Origins.
- Benefits: Enjoy hybrid working, generous leave, bonuses, and exclusive staff discounts.
- Other info: Great career growth opportunities and a supportive team culture await you.
- Why this job: Make a real impact in the beauty industry while developing your skills in a dynamic environment.
- Qualifications: Experience in retail beauty and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
The Estée Lauder Companies’ Skincare Cluster unites some of the world’s most iconic brands, each delivering exceptional results through unique expertise. Clinique offers dermatologist-developed, allergy-tested, fragrance-free formulas for all skin types and tones. La Mer delivers the ultimate in luxury with its legendary Miracle Broth. The Men’s Skincare Group leads with targeted solutions from Clinique for Men and LAB SERIES. Origins blends potent botanicals and science with a commitment to sustainability, while Dr.Jart+ pioneers innovative formulas like the original BB Cream. Together, these brands combine science, nature, and artistry to inspire confidence worldwide.
The Education Assistant Manager plays a key behind-the-scenes role in supporting the planning, coordination, and delivery of the Education Strategy. This position focuses on the administrative and operational aspects of training, ensuring seminars run smoothly and efficiently while supporting the sales and education teams. Working closely with internal teams, the role involves coordinating training logistics, managing schedules, supporting recognition programmes, and maintaining clear communication between stakeholders. It also includes tracking seminar performance, assisting with reporting and budget management.
What This Role Does
- Sales & Service Education
- Lead beauty advisor recognition programmes and manage uniform budget allocation.
- Support the manager in enhancing sales-driven educational initiatives, ensuring that content is tailored to both in-store and online environments.
- Influence the development of service experience tools, ensuring that they align with high-touch service principles and are effective across all consumer touchpoints.
- Team Leadership & Development
- Manage education and retail sales cost centres.
- Support the manager in coaching the team, developing their skills in content creation, instructional design, and the use of digital learning technologies.
- Assist in providing ongoing training and development to enhance team members' presentation, strategic thinking, and adult learning skills.
- Performance Monitoring & Reporting
- Design and deploy evaluations to assess training effectiveness.
- Oversee the tracking and reporting of educational programme success, measuring the effectiveness of training through feedback, assessments, and KPIs.
- Continuously improve learning outcomes by gathering feedback from stakeholders and adjusting content or delivery methods as needed.
- Administrative Responsibilities
- Coordinate training courses, including event/venue/BA registrations and travel management.
- Ensure clear communication between sales, education teams, and head office.
- Assist in organising beauty advisor recognition events, such as milestone store rewards and seasonal product launches.
- Support the formatting of brand presentations to a high standard based on direction and brief.
What You Will Need to Be Successful in This Role
- Proven ability to leverage consumer insights to formulate action plans to deliver on strategy.
- Excellent verbal and written communication skills, both in person and virtually.
- Demonstrates analytic and strategic skills necessary to adapt strategy based on local opportunities and threats.
- Results-driven and action-oriented.
- Business acumen with good analytical and commercial skills.
- Able to drive and facilitate change.
- Experience in conflict and interpersonal interactions.
- Extensive knowledge and experience in the retail beauty industry.
- Proven ability to build collaborative relationships with retailers, direct reports, and peers.
Compensation & Benefits
- Hybrid Working
- 25 Days Annual Leave (exc. Bank Holidays)
- 1 day Annual Leave to celebrate your birthday
- Holiday Purchase opportunity
- Bonus Opportunity
- Ability to work Remotely/Abroad up to two weeks per calendar year
- Summer Fridays
- Generous Staff Discount
- Mental Health Wellbeing Initiatives
- Benefits platform with exclusive discounts and offers
- Employee resource groups
- LinkedIn learning
Clinique, Origins, Dr Jart+, Education Assistant Manager, London (6-month FTC) employer: The Estée Lauder Companies Inc.
The Estée Lauder Companies is an exceptional employer, offering a dynamic work culture that fosters creativity and collaboration within the vibrant beauty industry. As an Education Assistant Manager in London, you will benefit from a hybrid working model, generous annual leave, and unique perks such as summer Fridays and a substantial staff discount. With a strong emphasis on employee growth through training and development opportunities, this role provides a meaningful chance to contribute to iconic brands while enhancing your professional skills in a supportive environment.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Clinique, Origins, Dr Jart+, Education Assistant Manager, London (6-month FTC)
✨Tip Number 1
Network like a pro! Reach out to people in the beauty industry, especially those connected to Estée Lauder. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Clinique, Origins, and Dr.Jart+ thoroughly. Show us you understand their brands and how you can contribute to their education strategy.
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on your communication skills, as they’re key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Clinique, Origins, Dr Jart+, Education Assistant Manager, London (6-month FTC)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in the beauty industry and any relevant skills. We want to see how you can bring your unique flair to the Education Assistant Manager role!
Show Off Your Communication Skills:Since this role involves a lot of coordination and communication, be sure to showcase your verbal and written communication skills. Use clear examples from your past experiences to demonstrate how you've effectively communicated with teams or stakeholders.
Highlight Your Analytical Skills:We love candidates who can think strategically! Make sure to mention any experience you have with analysing data or feedback to improve training programmes. This will show us that you can adapt strategies based on insights.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Brands
Familiarise yourself with Clinique, Origins, and Dr Jart+. Understand their unique selling points and how they cater to different skin types. This knowledge will help you demonstrate your passion for the brands and show that you're ready to support their education strategy.
✨Showcase Your Communication Skills
Since this role involves a lot of coordination and communication, be prepared to discuss your experience in these areas. Share examples of how you've effectively communicated with teams or stakeholders in the past, especially in a retail or educational context.
✨Highlight Your Analytical Skills
The job requires tracking seminar performance and measuring training effectiveness. Be ready to talk about your analytical skills and provide examples of how you've used data to drive decisions or improve processes in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle conflict. Think of specific situations where you've successfully navigated challenges in team dynamics or training environments, and be ready to share those stories.
