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For Companies At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join The Estée Lauder Companies, a leader in prestige beauty.
- Benefits: Competitive pay, excellent training, and career growth opportunities.
- Why this job: Kickstart your retail career while coaching others and making an impact.
- Qualifications: Retail experience, supervisory skills, and a passion for cosmetics.
- Other info: Dynamic environment with diverse culture and flexible working hours.
The predicted salary is between 24000 - 36000 £ per year.
Overview
We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self‑starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point‑of‑sale software
- Proficient in Microsoft Office
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
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Clinique Counter Manager-Marks & Spencer Kingston -28.5h employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinique Counter Manager-Marks & Spencer Kingston -28.5h
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty and retail industry. A friendly chat can lead to insider info about job openings or even a referral, which can double your chances of landing that interview.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether at a job fair or an informal coffee chat, let your passion for retail shine through. Be genuine and share your experiences in coaching and leading teams.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you would handle various scenarios in a fast-paced retail environment. Practising your responses will help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Clinique Counter Manager-Marks & Spencer Kingston -28.5h
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your love for retail shine through! Share specific examples of how you've inspired and coached others in previous roles. We want to see that spark that makes you a perfect fit for our team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your supervisory experience and any achievements in sales or customer service. We appreciate when candidates take the time to align their skills with what we’re looking for!
Be Authentic: We value authenticity, so don’t be afraid to show your true self in your application. Share your personal experiences and what drives you in the beauty industry. This helps us get to know you better and see if you’d fit into our culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Clinique’s product range. Understand their key benefits and how they stand out in the cosmetics market. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
As a potential Counter Manager, it’s crucial to demonstrate your supervisory experience. Prepare examples of how you've successfully coached and developed team members in previous roles. Highlight specific instances where your leadership made a difference in achieving sales or customer service targets.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities in a retail environment. Think about scenarios where you had to manage inventory issues or resolve customer complaints. Practising your responses will help you articulate your thought process clearly during the interview.
✨Emphasise Your Customer Service Philosophy
The role requires providing personalised customer service, so be ready to discuss your approach. Share stories that illustrate your commitment to creating memorable shopping experiences. This will show that you understand the importance of customer satisfaction in driving sales.
