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- Tasks: Deliver exceptional customer service and manage a dynamic team in a vibrant retail environment.
- Company: Join the iconic Jo Malone London brand at John Lewis Oxford Street.
- Benefits: Competitive salary, employee discounts, and opportunities for career growth.
- Why this job: Be the face of luxury fragrance and create memorable experiences for customers.
- Qualifications: Proven sales experience and a passion for delivering personalised service.
- Other info: Fast-paced role with exciting events and a collaborative team atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
At Jo Malone London we bring the brand’s generosity to life within our boutiques through exceptional customer service. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London™ to our customers, global colleagues, corporate clients and media contacts.
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Team management
- Communicate effectively
- Build collaborative relationships across the department store
- Create, organise and execute in‑store events
- Effectively manage stock and inventory
- Maintain high visual merchandising standards and work environment
- Complete administrative tasks to a high standard and in a timely manner
- Be aware of competitor activity and drive an omni‑channel approach
Qualifications:
- Provide inspirational, authentic and personalised customer service
- Proven track record of achieving and/or leading a team to achieve sales and customer service targets
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment
Applicants must provide proof of right to live and work in the country if invited to attend for interview.
Jo Malone London - John Lewis Oxford Street - Full Time Senior Stylist in City of London employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London - John Lewis Oxford Street - Full Time Senior Stylist in City of London
✨Tip Number 1
Get to know Jo Malone London inside out! Familiarise yourself with their products, values, and the unique customer experience they offer. This will help you stand out during interviews and show your genuine passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, attend industry events, or even pop into the store for a chat. Building relationships can give you insider info and might just land you a referral.
✨Tip Number 3
Showcase your personality! In a role that’s all about customer interaction, let your authentic self shine through in interviews. Share stories that highlight your customer service skills and how you’ve created memorable experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Jo Malone London family.
We think you need these skills to ace Jo Malone London - John Lewis Oxford Street - Full Time Senior Stylist in City of London
Some tips for your application 🫡
Show Your Passion for Fragrance: When writing your application, let your love for fragrances shine through! Share any personal experiences with Jo Malone products or how you connect with the brand's values of generosity and kindness.
Highlight Your Customer Service Skills: Make sure to emphasise your experience in delivering exceptional customer service. Use specific examples that showcase how you've gone above and beyond to create memorable experiences for customers.
Demonstrate Team Leadership: If you've led a team before, don’t hold back! Talk about how you’ve motivated others to achieve sales targets and fostered a collaborative environment. We love seeing how you can inspire those around you.
Keep It Neat and Professional: Your written application should reflect the high standards we uphold at Jo Malone London. Make sure it’s well-organised, free of typos, and visually appealing. And remember, apply through our website for the best chance!
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Fragrance
Familiarise yourself with Jo Malone London's signature scents and collections. Being able to discuss your favourite fragrances and how they relate to customer experiences will show your passion for the brand and enhance your credibility during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for a customer, as this aligns perfectly with the role's focus on creating memorable experiences.
✨Teamwork Makes the Dream Work
Be ready to discuss your experience in team management and collaboration. Highlight instances where you successfully led a team or worked closely with colleagues to achieve sales targets, as this is crucial for the Senior Stylist position.
✨Stay Ahead of the Game
Research competitor activity and trends in the fragrance industry. Showing that you're aware of what's happening in the market will demonstrate your proactive approach and ability to drive an omni-channel strategy, which is key for this role.