Fragrance Stylist & Customer Experience Pro in Cardiff

Fragrance Stylist & Customer Experience Pro in Cardiff

Cardiff Full-Time 25000 - 32000 £ / year (est.) No working from home possible
The Estée Lauder Companies Inc.

At a Glance

  • Tasks: Create unforgettable customer experiences while sharing your passion for fragrances.
  • Company: Join the iconic Jo Malone London team with a focus on personal growth.
  • Benefits: Enjoy competitive salary, commission, product discounts, and ongoing training.
  • Other info: Flexible hours to support your work-life balance and career development.
  • Why this job: Become a fragrance expert and inspire customers with your unique style.
  • Qualifications: No prior retail experience needed; just bring your enthusiasm and friendly attitude.

The predicted salary is between 25000 - 32000 £ per year.

Compensation And Benefits

  • Competitive industry salary
  • Commission scheme
  • Product discount
  • Training & development

Qualifications

  • While you may, or may not have previous retail experience, at Jo Malone London your continued development is deeply invested in, you will inevitably become a fragrance connoisseur.
  • A passion and energy to provide inspirational, authentic and personalised customer service.
  • An approachable, friendly with a 'can-do' attitude.
  • Flexible availability across days/hours.
  • We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
  • Proof of right to live and work in the country.

Fragrance Stylist & Customer Experience Pro in Cardiff employer: The Estée Lauder Companies Inc.

At Jo Malone London, we pride ourselves on being an exceptional employer, offering a competitive salary and commission scheme alongside generous product discounts. Our vibrant work culture fosters personal growth and development, ensuring that every team member becomes a fragrance expert while enjoying a healthy work-life balance in a supportive environment.

The Estée Lauder Companies Inc.

Contact Details:

The Estée Lauder Companies Inc. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Fragrance Stylist & Customer Experience Pro in Cardiff

Tip Number 1

Get to know the brand inside out! Before your interview, dive into Jo Malone London's history, values, and products. This will not only impress the hiring manager but also help you connect with their vision.

Tip Number 2

Show off your personality! When you're chatting with the hiring manager, let your passion for customer service shine through. Share stories that highlight your friendly, approachable nature and how you've gone the extra mile for customers in the past.

Tip Number 3

Be flexible and open! Since they value work-life balance, be ready to discuss your availability openly. Show that you're willing to adapt and fit into their schedule while still maintaining your own balance.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Jo Malone London. Let’s make this happen together!

We think you need these skills to ace Fragrance Stylist & Customer Experience Pro in Cardiff

Customer Service
Fragrance Knowledge
Communication Skills
Approachability
Flexibility
Positive Attitude
Personalisation Skills

Some tips for your application 🫡

Show Your Passion:Let your love for fragrances shine through in your application. We want to see that energy and enthusiasm for providing personalised customer service, so don’t hold back!

Be Authentic:When writing your application, be yourself! We value authenticity, so share your unique experiences and how they’ve shaped your approach to customer service.

Highlight Flexibility:Mention your availability clearly. We appreciate a flexible attitude, so if you can work various hours, let us know! It shows you're ready to be part of the team.

Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!

How to prepare for a job interview at The Estée Lauder Companies Inc.

Know Your Fragrances

Before the interview, brush up on your knowledge of different fragrances and their notes. Being able to discuss your favourite scents and why you love them will show your passion for the role and help you connect with the hiring manager.

Showcase Your Customer Service Skills

Prepare examples from your past experiences where you provided exceptional customer service. Think about how you can demonstrate your approachable and friendly nature, as well as your 'can-do' attitude during the interview.

Discuss Your Availability Openly

Since flexible availability is important for this role, be ready to discuss your schedule honestly. This shows that you’re considerate of the team’s needs and are willing to find a balance that works for everyone.

Emphasise Your Willingness to Learn

Jo Malone London values development, so express your eagerness to learn and grow within the company. Share any relevant training or development experiences you've had, and how they’ve prepared you for this role.