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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a prestigious beauty brand with a focus on diversity and growth.
- Benefits: Competitive pay, excellent training, and career advancement opportunities.
- Other info: Flexible hours and a vibrant team culture await you!
- Why this job: Kickstart your retail career while coaching others to shine in a dynamic environment.
- Qualifications: Retail experience, supervisory skills, and a passion for cosmetics.
The predicted salary is between 25000 - 30000 £ per year.
We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self‑starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment
- Previous experience with retail point‑of‑sale software
- Proficient in Microsoft Office
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
MAC Assistant Counter Manager 37.5hrs /5 days-John Lewis Cambridge employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MAC Assistant Counter Manager 37.5hrs /5 days-John Lewis Cambridge
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your pitch! Be ready to talk about your retail experience and how you've coached others. We want to hear your success stories, so make them shine!
✨Tip Number 3
Dress the part! Since you're applying for a role in cosmetics, show off your style and professionalism. First impressions matter, especially in retail.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at StudySmarter.
We think you need these skills to ace MAC Assistant Counter Manager 37.5hrs /5 days-John Lewis Cambridge
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! Share specific examples of how you've excelled in fast-paced environments and how you love helping customers find what they need.
Highlight Your Coaching Skills: Since this role involves leading and developing a team, make sure to emphasise your coaching experience. Talk about how you've mentored others and helped them achieve their goals in previous roles.
Be Specific About Your Experience: Don't just list your past jobs; dive into the details! Mention your experience with inventory management, cash reconciliation, and any retail point-of-sale software you've used. This will show us you're ready for the operational side of things.
Apply Through Our Website: We want to hear from you! Make sure to submit your application through our website. It’s the best way for us to keep track of your application and get back to you quickly.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Know Your Stuff
Before the interview, make sure you’re familiar with MAC products and the latest trends in cosmetics. Brush up on your knowledge of the brand’s values and how they align with your own. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Coaching Skills
Since the role involves leading and developing a team, be ready to share specific examples of how you've successfully coached or mentored others in the past. Highlight any achievements that resulted from your guidance, as this will demonstrate your ability to inspire and motivate a team.
✨Demonstrate Customer Service Excellence
Prepare to discuss your approach to providing exceptional customer service. Think of scenarios where you went above and beyond for a customer, and be ready to explain how you would instil that same level of service in your team. Authenticity is key!
✨Be Ready for Operational Questions
Expect questions about retail operations, such as inventory management and cash reconciliation. Brush up on these topics and be prepared to discuss your experience with point-of-sale software. Showing that you can handle the operational side will set you apart from other candidates.